Customer did not leave a comment.EDWARD B.
Customer Reviews for Lake Murray Lawn and Landscape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.GEORGE B.
Customer did not leave a comment.Jason C.
check tire air pressure.ROBERT L.
Excellent experience renting at this location. Very friendly and professional service. I would highly recommend and will use this location again!Steve D.
Customer did not leave a comment.David D.
Customer did not leave a comment.Alain B.
Customer did not leave a comment.Patrick W.
Everything was great! As an aside, I wish you (U-Haul)had a greater selection of larger trailers that could be rented one way.John C.
Customer did not leave a comment.CHARLES A.
Customer did not leave a comment.Alan B.
Every thing was greatDavid D.
I spoke to Michelle twice about the return process and she was very helpful. I returned the trailer after hours (16 hours before due time) and received my follow email the next morning. Will choose this business as a return site and my next upcoming cross state move.Philip R.
Customer did not leave a comment.Tina T.
No improvements needed. It was easy to pickup & return. The people were very nice & helpful. The truck was a dream to drive, very nice. Thank all of you for making this move easy, simple & quick. Love itâ¤Marlene E.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.Jessica B.
The owner Tom the key out the truck while we were completing the pick up process online. And stated we had to come inside.Reginald B.
Customer did not leave a comment.ROBERT B.
Customer did not leave a comment.Sam Ryoul W.
Very easy to pickup and drop off.TIMOTHY L.
Customer did not leave a comment.Gary S.
Wonderful experience. Very friendly people there who answered all our questions and were very helpful. Heidi is wonderful!LORI E.
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.JAMES D.
Nothing I can think of.MARK R.
Customer did not leave a comment.Timothy S.
Have a better selection of Vehicles.AMILCAR C.
Customer did not leave a comment.RAYMOND H.
Great staff!THEODORE R.
Friendly and professional. Thank you.Ricci B.
Really easy check out and check in process, and the staff were friendly and helpful. Definitely plan to go back there next time I need to rent a UHaul truck!STEVEN K.
The owners are so amazing. This is third time at facility. Will always rent at this locationLARRY N.
I am not happy with UHAUL. I rent a truck every week and every time I do Uhaul changes me to a different location (that makes my mileage cost go up). Uhaul changes my size of truck every time (then I don't have enough room). Uhaul has rent my truck that I book 3 days ahead to someone else. Uhaul you guys need to get it together!Tina T.
Trailer smelled like cat pee. I cleaned before loading and before return, but needs deep clean with enzymes to rid it if the smellJames S.
Great people, easy transaction. Will use again I'm sure!Charles A.
They were available and assisted with all questions. Highly recommendDONALD C.
Customer did not leave a comment.Sarah B.
Friendly kind staff. Easy to work with. Very professional.Brenda M.
This dealership really helped me when Uhaul once again disappointed. There was not a truck the size I had reserved at this location, so she substituted a larger truck for the same price. Because it had just been returned it was not clean yet, but not her fault. I'm thankful she let us use it as is. Very disappointed again in the Uhaul online reservation service, as this is the 2nd time a reserved truck has not been available when I went to pick it up. I highly recommend contacting the dealership before you go to get your rental, even if you have received an email confirming your reservation.Stephen L.
Michele is very professional and explains everythingJames D.
Customer did not leave a comment.John M.
They were very helpful and I don't they need to improve. Thanks!Samuel Lynn D.
Great customer service and friendlyTINA T.
Customer did not leave a comment.Juan O.
They are very professionalJames D.
people still write checks and U-Haul should accept themDONALD C.
Customer did not leave a comment.STANLEY D.
Customer did not leave a comment.Courtnie S.
Just dropped off truck and handed them my paperwork. Took all of 3 minutesYVONNE P.
Customer did not leave a comment.Matthew M.
Customer did not leave a comment.Dequan W.
Friendly staff and superb serviceJOSEPH P.
Customer did not leave a comment.KELVIN L.
The folks at Lake Murray Lawncare and Landscape were super friendly. I was in and out in no time for both pickup and drop-off. I will definitely come back if I am in needed of another rental. Thank you!Marcus T.
Customer did not leave a comment.EDGAR R.
Customer Service was excellent from rental to turn-in. The truck is adequately powered when loaded and very easy to maneuver. The vehicle, however, had a drivers door that would not properly close, which made the dome light stay engaged; safety was not a concern as the door was fastened, but the â€œair tunnelâ€ effect due to air infiltration was a little distracting. I informed both the pick-up and drop-off location in writing.Thomas H.
Customer did not leave a comment.Steven B.
Customer did not leave a comment.Shannon B.
Customer did not leave a comment.Edgardo R.
I reserved and paid for furniture pads. They were not in the truck and there was no way to contact anyone to get them. Also, truck battery was dead and I had to wait an additional 90 minutes for roadside assistance to install a new battery.Jonathan M.
A/C was broke in truck, door was falling off went to start it to return it truck wouldn't start. Called road service set on phone 20 minutes no answer so tried it again it started couldn't wait to get it back. Praying all the way !!!!!!Robert S.
Trailer rental went great, clean unit, no issues.James E.
The order was for a location closer to home with 24/7 pickup. When the requested location did not have the vehicle I needed, UHaul adjusted the location to another location that was further away, did not have 24/7 pickup, and opened 2 hours after the requested time. After a call, UHaul changed the pickup location to a 3rd place. The vehicle I was given was larger and need some maintenance done because the A/C did not work, the interior light did not work, and the check engine light came on 1 hour into the trip. In addition, I had issues with both the pickup and return process because the website locked up and both processes had to be done manually.Beverly H.
Customer did not leave a comment.James D.
Customer did not leave a comment.RAYMOND G.
Customer did not leave a comment.John R.
Friendly and professionallucious C.
Customer did not leave a comment.Phillip B.
Was charged over $100 to rent the vehicle. I won't be doing business there again. I've rented Plenty of Uhaul's in the past .REGINALD C.
Needs no improvement. Customer service excellent.Jim W.
Customer did not leave a comment.Hyojin C.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.Steve R.
This was our third drop-off Nice people and helpful. .James D.
Customer did not leave a comment.Amanda J.
I rent from these folks every chance I get. Friendly, great service. An all around good experience. ThanksROBERT S.
Friendly service. Great folks run this location. I plan to use them again for any needs I have with moving things.Jason G.
Greeted us as we pulled in. Checkout was done quick and efficiently.JAMES D.
Customer did not leave a comment.Tina T.
Excellent serviceLABON H.
Customer did not leave a comment.Dale M.
Customer did not leave a comment.James S.
Customer did not leave a comment.Michael L.
Friendly welcoming people great location easy to get in and out of definitely recommend and I'll use them againROBERT T.
Egress was very tight.Bill Z.
No improvements needed- A++ facility!Cheryl C.
Customer did not leave a comment.Earl Q.
Reservation and Payment Information entered Online should not have to be re-entered when arriving to pick-up your trailer.Clarence B.
Customer did not leave a comment.Jim U.
Customer did not leave a comment.Matthew T.
Customer did not leave a comment.LESLIE B.
The lady that rented me the trailer was fantastic.Paul B.
Customer did not leave a comment.Robert F.
The personnel at this location were super.KENNETH M.
Everything went very smoothlyHenri M.
I dealt with 2 different people and they were both very helpful and friendly.Lynn D.
I rented a motorcycle spur of the moment. They had me hooked up and on my way quickly. They allowed 24 he drop off which was very convenient.Richard H.
Customer did not leave a comment.Daniel S.