Customer Reviews for Lakes Area Truck Repair
(U-Haul Neighborhood Dealer)

126 reviews

43589 Fort Thunder Rd   Perham, MN 56573

(218) 346-7832

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    Closed
Special Operating Hours
  • 11/28/2022 - 10/1/2023: Closed

Services at this Location:

Contact Us

(218) 346-7832

43589 Fort Thunder Rd
Perham, MN 56573

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    Closed
Special Operating Hours
  • 11/28/2022 - 10/1/2023: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Kudos to all involved

eddie H. 
Rating:
4.0

Customer did not leave a comment.

daryl S. 
Rating:
5.0

The entire experience was positive.

eddie H. 
Rating:
5.0

Kind personnel.

LaRita Y. 
Rating:
3.0

Customer did not leave a comment.

KURT N. 
Rating:
3.0

Customer did not leave a comment.

Pamela M. 
Rating:
4.0

Have the requested size vehicle available.

Sonja K. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

The people in Alexandria, where I had reserved the truck, and the gentleman in Perham were wonderful. Corporate, not so much.

Paula D. 
Rating:
4.0

Customer did not leave a comment.

rhonda B. 
Rating:
3.0

Had to travel 85 miles out of our way to pick up truck the day before our move!! It was VERY upsetting and disruptive to our needs. The truck had to air conditioning, we had to delay our trip in Kansas City to get it fixed, we were told to travel to a U-Haul location that didn't provide that service , but that location got a mobile company to come to our location to fix air conditioning and it did work after that. The entire U-Haul experience was a BAD experience. I would like some sort of money re-embustment for these issues!!!

Jerome E. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
5.0

Everything went smoothly, Attendant was very helpful.

Tim E. 
Rating:
4.0

Customer did not leave a comment.

PAUL H. 
Rating:
1.0

Use you own equipment, it's not worth the hassle nor is it worth being robbed over.

Donald M. 
Rating:
5.0

I noticed that the wiring harness was frayed and should be replaced. It was worn down to the wire where it was wrapped around the tongue handle.

Allen L. 
Rating:
4.0

Customer did not leave a comment.

Timothy E. 
Rating:
5.0

Customer did not leave a comment.

Chase O. 
Rating:
3.0

Customer did not leave a comment.

Grant O. 
Rating:
4.0

Customer did not leave a comment.

Nathan H. 
Rating:
4.0

Customer did not leave a comment.

Tom A. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Lyse P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

DALE S. 
Rating:
1.0

Noone was there when I picked it up. Then I received a call that accused me of stealing, she was the rudest person I have ever talked to on the phone in my life. Worst experience ever with U haul!

JESSE B. 
Rating:
4.0

Customer did not leave a comment.

Jennie S. 
Rating:
3.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

There was an empty cup in the trailer that was possibly from the last person that used the trailer. I took care of it so that I could not be blamed for leaving trash in the trailer.

Jamie H. 
Rating:
4.0

the service provider at Perham was excellent

DARRON J. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Joan V. 
Rating:
5.0

Customer did not leave a comment.

Duane Y. 
Rating:
3.0

Did not have a appliance dolly or a two-wheel hand cart dolly had to drive 22 miles to get the equipment I needed when it should have been at the first location the first time very dissatisfied very disorganized

david M. 
Rating:
1.0

Customer did not leave a comment.

Cody L. 
Rating:
5.0

Great customer service!

Peter F. 
Rating:
4.0

Customer did not leave a comment.

Bridgette H. 
Rating:
5.0

Excellent customer service

David D. 
Rating:
5.0

Customer did not leave a comment.

Ross M. 
Rating:
5.0

Checkout was quick and easy. Trailer was in good condition and easily accessible. Made reservation for smaller trailer but it was not available, so larger trailer was substituted at same price. Thank you!

Jerry T. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

What a great experience!! Thank you for providing this service!

Susan J. 
Rating:
5.0

Excellent guy very helpful

David E. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
3.0

Customer did not leave a comment.

Amy N. 
Rating:
5.0

Customer did not leave a comment.

ERIC M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

JOE R. 
Rating:
5.0

I worked with Josh here. Great guy. Excellent help. Give him a big "atta boy"

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Josh was great! Excellent service! AAA+++!!!

Katherine P. 
Rating:
5.0

Great customer service, the uhaul rep josh walked me through every step! It was a very pleasant experience

Sandra D. 
Rating:
3.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Very friendly and customer focused!

Eddie H. 
Rating:
5.0

Customer did not leave a comment.

Dennis T. 
Rating:
4.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

No improvement needed as far as I can tell. I had a different type of situation that I was trying to work through and the employees were very helpful and accommodating.

Scott H. 
Rating:
3.0

Dropped off using phone app.

Steve S. 
Rating:
4.0

No problems. Dropped the trailer off on the weekend when they were closed. I checked in with them the next day and was told everything was good and they sent an email receipt. Quick and easy.

Gerald S. 
Rating:
4.0

Customer did not leave a comment.

Allen C. 
Rating:
5.0

I was charged for equipment that I request but was not provided. That is BS, how about actually looking at the reservation to have what the customer needs so the next SRP son doesn't get screwed out of money. Other than that, I felt the rest of the process was excellent.

Ross M. 
Rating:
5.0

Is too much cordially and nice person.

YANIRA R. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

If the location is only available to pick up a certain size truck during store hours it should not let you choose to pick it up yourself option.

Aimee N. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Fix your worthless app. Wasted my time checking out and overcharged me upon my return.

fred S. 
Rating:
4.0

Friendly and professional

Danial W. 
Rating:
4.0

Customer did not leave a comment.

Kristopher J. 
Rating:
5.0

Customer did not leave a comment.

Gavin M. 
Rating:
4.0

Customer did not leave a comment.

Heidi W. 
Rating:
5.0

Special thanks to Josh for his excellent customer service!

Julie B. 
Rating:
5.0

Josh is a great U-Haul partner. F Skoda

Fred S. 
Rating:
5.0

Customer did not leave a comment.

Johnny B. 
Rating:
3.0

was over charged and he could not fix the problem.

Tom M. 
Rating:
4.0

Customer did not leave a comment.

Scott I. 
Rating:
5.0

Assisted me with location to get another trailer...

Tom D. 
Rating:
3.0

Could use more signs on where to go. I wasn't sure where to check in.

Alison R. 
Rating:
4.0

Very friendly helpful people. Picked up here three times recently and theywere great all threetimes.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
3.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Verlyn S. 
Rating:
5.0

Customer did not leave a comment.

sue ann L. 
Rating:
5.0

Josh runs an excellent U Haul store!

don B. 
Rating:
5.0

I found the hitching up process easy. The United hitching was extremely difficult. I did see any special instructions for that. Ended up disengaging my receiver and pulling away. Then the ball released. I could not lift the trailer from the ball.

Dick G. 
Rating:
5.0

I had selected Detroit Lakes, MN as my drop off as it showed up as a UHaul location, but then was directed to return the truck to Perham, which added 34 miles to my trip. It would have helped to know the Detroit Lakes location had closed, and then to be able to select a nearby location, choosing either Perham or Fargo/Moorhead. The staff there were helpful and very quick.

Heather N. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Jackie H. 
Rating:
5.0

I was unable to use the app to check in so I called your support desk and they could not have been more helpful. Also, the ride of the van was extremely good.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Tracey H. 
Rating:
5.0

These 2 locations were awesome. The reservation system was terrible!

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
4.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Paula O. 
Rating:
5.0

Customer did not leave a comment.

Angela F. 
Rating:
5.0

Customer did not leave a comment.

Anna N. 
Rating:
5.0

Customer did not leave a comment.

Frederick S. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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