At no time did the webpage say the office was closed and I would not be able to get to my rented facility. I called and the office message didn't say closed. Drove there...closed! Very aggravating.
Customer Reviews for LIBERTYTOWN, LLC -- WEST CHESTER MASON STORE & LOCK
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Testimonials from recent customers of LIBERTYTOWN, LLC -- WEST CHESTER MASON STORE & LOCK
Tanya was excellent. She is professional, knowledgeable, excellent customer service.
The only downside is that they are not open on Monday's (kind of strange) but it didn't affect me personally. They were very accommodating and one of the few in the area that truly had 24 hr access.
Great people taking care of the place !
Plenty of space for what I was looking for and at a good price.
Not able to get in after 10 pm. The concrete drive in the second isle needs to be repaired & or replaced. Was not able to use the dumpster for small items. too expensive, and the floor leaked..
lots of pot holes but its Ohio, pot holes are another season. The 5x8x15 unit supposed to fit up to 1200 sq ft, we moved our stuff from a 1045 sqft apt & they all didn't fit. Would size up next time.
I haven’t moved in yet. We do tomorrow but the place is nice and gives me a sense of security for my belongings!
Very fast check-in. The manager was very helpful and very nice. I would recommend to anyone!
Tracy was thorough yet quick with the paperwork, and happily questions and met our requests. The unit is clean, well lit, with a smooth sliding door. They are also updating adding a building?.
Check in quick and friendly. Only negative I have for facility is there are several pot holes in cement drive by storage bins.