Customer Reviews for Lincoln Motors
(U-Haul Neighborhood Dealer)

157 reviews

2858 US Hwy 150 W   Stanford, KY 40484

(606) 365-0063

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(606) 365-0063

2858 US Hwy 150 W
Stanford, KY 40484

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I used my phone to check it in which was easy. I mistakenly locked the keys in the truck but the wife of the owner of Lincoln Motors was there, told me she would tell her husband and for me not to worry. Of course, I'll end up paying for this error I guess, but after our whole moving ordeal I'm pleased to say uhaul was great.

SHARON S. 
Rating:
5.0

Nothing the gentleman was very helpful and courteous

Darrell M. 
Rating:
5.0

Customer did not leave a comment.

Sybil S. 
Rating:
5.0

Easy and quick to rent and return

Ish J. 
Rating:
5.0

Customer did not leave a comment.

Paris B. 
Rating:
4.0

Ordered online and they quoted me extra miles but my contract gave me way less miles and was charged for extra miles. I would think twice before using U Haul again

Wayne W. 
Rating:
5.0

X

Todd F. 
Rating:
4.0

I would recommend always checking with each employee before calling and accusing a customer of not returning a item. This happened to us over a dolly that we did return in the truck but another employee must've checked the truck when we returned it and didn't let the other employee know resulting in this employee calling me acting as if we didn't return the dolly. This was unprofessional in my opinion and uncalled for.

Trent I. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
3.0

No one was there so we just dropped the trailer off

Linda S. 
Rating:
5.0

Customer did not leave a comment.

chuck J. 
Rating:
5.0

Customer did not leave a comment.

bob J. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
3.0

Customer did not leave a comment.

Jessica V. 
Rating:
5.0

Customer did not leave a comment.

dennis R. 
Rating:
5.0

Customer did not leave a comment.

Tim W. 
Rating:
4.0

Had to soak hitch and ratchet part of strap system in WD40. Hitch got stuck in locked position even after. Screw down was completely backed off. Ratchets were rusted and stiff.

James R. 
Rating:
4.0

Customer did not leave a comment.

sheryl M. 
Rating:
3.0

Customer did not leave a comment.

Courtney C. 
Rating:
3.0

Customer did not leave a comment.

Alan L. 
Rating:
5.0

Paris was very nice and I didn't have to wait and pick-up was fast and efficient

Rena E. 
Rating:
5.0

Customer did not leave a comment.

Charled M. 
Rating:
4.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Customer did not leave a comment.

Pamela C. 
Rating:
5.0

Customer did not leave a comment.

Michelle M. 
Rating:
3.0

Customer did not leave a comment.

Loren Z. 
Rating:
1.0

Terrible. Went to return trailer and gate was shut entirely. No access from major highway. Stuck in the road. 1.5 hours early to drop off and gate closed. Owner was not at location even though his hours were open. Why wasnt gate open? Will never use location again. Will inform my friends to not use location either.

Genesis M. 
Rating:
5.0

Customer did not leave a comment.

Jackie J. 
Rating:
5.0

the man who helped us was very knowledgeable and quick. we also appreciated his recommendations that were made.

Shannon M. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

JESSLYN K. 
Rating:
5.0

Customer did not leave a comment.

Deborah A. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Curtis J. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

alan C. 
Rating:
5.0

Just keeping doing what you are doing. Very helpful, polite and knowledgeable. Always ready to meet our needs! Thanks so much.

DONNA B. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

Customer did not leave a comment.

zachary F. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
3.0

Customer did not leave a comment.

david Y. 
Rating:
4.0

Customer did not leave a comment.

Clay S. 
Rating:
5.0

Customer did not leave a comment.

Devin M. 
Rating:
5.0

Customer did not leave a comment.

Charolette M. 
Rating:
5.0

Keep up the good work

Elmer S. 
Rating:
4.0

Nothing the business can do. The highway department needs to put a cross over across from the business. There are 3 or more businesses in that area now and a u-turn is needed if headed in the wrong direction

DAVE M. 
Rating:
5.0

Customer did not leave a comment.

Shannon C. 
Rating:
5.0

Customer did not leave a comment.

Shannon C. 
Rating:
5.0

Trailer worked as needed. Management went out of their way to make everything hassle-free!

Richard K. 
Rating:
5.0

I dropped off a trailer on a Saturday. I am not very good at backing a trailer behind a 26' truck. The person at the drop off location saw me struggling and came out and did it for me. I dropped the truck off on s Sunday and the gates were open, the drop box was clearly marked, but there were no designated area to park the truck, altough there was more than enough room to pick several areas.

DAVE M. 
Rating:
5.0

It's a total ripoff that I was charged for 5 days for a rental that I only used for 2.

Ethan K. 
Rating:
4.0

Paris does a Great job of getting you in and out, fast service.

oneith F. 
Rating:
5.0

Customer did not leave a comment.

CONNIE R. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Paris & Liz were excellent to work with at Lincoln Motors, where we picked up and dropped off the trailer.

Shannon C. 
Rating:
5.0

excelent people to work with

david V. 
Rating:
4.0

Our complaint is not with this location, but with Uhaul scheduling. We requested and it was confirmed that we would receive a truck in Danville at 8:30 AM. Instead, we had to drive to a neighboring town for 10:30 AM pickup. The blankets ordered were also not available, so the manager refunded our money. That was the appropriate thing to do, but we needed the blankets! Our mattress and box springs were soiled terribly from being placed in the truck.

Tim B. 
Rating:
5.0

Mr Burke was a pleasure to do business with.

Mark G. 
Rating:
5.0

No improvement needs. All people at this were very friendly and helpful. Don't change a thing

kenny P. 
Rating:
3.0

Customer did not leave a comment.

ESCALANT T. 
Rating:
3.0

Customer did not leave a comment.

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

Nick B. 
Rating:
2.0

I was charged twice on my credit card for my rental. Needed my money back on my card with the move. Being a Friday and at the end of the day it took me awhile to get all that straighten out. Calling uhaul and bank many times to fix it before they closed. Then the ramp would not close all the way, it would get caught. Had to get under truck to release a piece for it close all the way. Just very stressful. I have rented a lot of trucks from uhaul and never offered a discount or anything. Not sure if I will ever rent again.

tonya L. 
Rating:
5.0

Customer did not leave a comment.

Shane K. 
Rating:
5.0

Everything was great no problem what so ever thanks

margaret P. 
Rating:
4.0

Customer did not leave a comment.

Lisa N. 
Rating:
2.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

john A. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

david A. 
Rating:
2.0

I was assured I could drop the truck during the night because there was a key drop and it was a 24 hour drop off. However, when I got to the location at 11:00pm, the gate was locked. I drove over 30 extra miles and added extra gas in the tank. I will never use uhaul again. Too much time and money was wasted.

Constance B. 
Rating:
5.0

My only complaint is that I tried to rent from my local U-Haul dealer but he didn't have any trucks so I had to go almost 15 miles out of the way to rent a truck which added about 25-30 miles to my mileage fees. Other than that, I have no complaints. Thank you.

Tricia F. 
Rating:
5.0

Very nice people.

Mickie R. 
Rating:
5.0

Customer did not leave a comment.

BETTY E. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

Customer did not leave a comment.

Louis M. 
Rating:
5.0

Customer did not leave a comment.

Shawna A. 
Rating:
5.0

Customer did not leave a comment.

Kim T. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Curtis J. 
Rating:
5.0

The reservation process was a mess. I was sent to another location that did not have the truck I needed. The $50 guarantee did not help me much. I had to paid movers to sit around for over and hour while I tried to work out a solution.

Rodmon K. 
Rating:
4.0

Customer did not leave a comment.

MARK H. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Robin D. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

SHARON H. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Devin M. 
Rating:
5.0

Customer did not leave a comment.

JEFF S. 
Rating:
3.0

Trucks could be better maintained, other than that all was good

Kimberly M. 
Rating:
5.0

We were told one price after we used the truck 2 extra days and when I got the bill it was double.....we went to Wisconsin and when we arrived the computer said we were going to Maine and then they checked again and it said California...... I agreed to added charges of #104.00.....not $194.00....get the paperwork right and I will use you again.....but until then....I won't recommend you to anyone.....

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

james I. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

Very easy to deal with. Didn't have a tow dolly due to previous client not returning it on time. Gave us an upgrade at no additional cost.

PATRICK K. 
Rating:
4.0

Excellent service! Easy to do business with!

BECKY G. 
Rating:
5.0

Customer did not leave a comment.

sharon W. 
No reviews have been submitted for this location.

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