Customer Reviews for Lock Wise Self Storage
(U-Haul Neighborhood Dealer)

8 reviews

2203 Pinos Altos Rd   Silver City, NM 88061

(575) 519-1045

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(575) 519-1045

2203 Pinos Altos Rd
Silver City, NM 88061

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 10 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The proprietor of this U-Haul location was wonderful! He disconnected the trailer from our pickup truck and quickly processed the paperwork. We were in and out of his business in short order. We couldn't have asked for better service.

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

Bobby H. 
Rating:
5.0

excellent customer service. I started talking to Randy several weeks before our trip, and he went above and beyond to help me out. Someone else drove the truck for us and as they got close to town I called Randy again to find out about dropping the auto transport off first and returning the truck later. Once again super helpful. A few days later I returned the truck and the young woman in the yard was friendly, professional, efficient and had a sense of humor as well.They couldn't have done anything better

STEPHEN B. 
Rating:
3.0

Needs better signs for location!

David M. 
Rating:
3.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Really nice and professional - Randy went above snd beyond - we couldn't pick up the auto trailer till after 5 pm and Randy came from home to the office and took care of us. Randy is a HUGE asset to UHAUL I just want you to know this - the gal that helped me out with the truck made things easy for me and was nice as well

SUZANNE K. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
3.0

The U-Haul was very dirty inside I tried to reschedule a pick up in a different location 40 miles away and they said they're gonna charge me $500 which was ridiculous so I had to drive an extra three hours out of my way as I was out of town helping people move. This is very unacceptable and I will not recommend you guys in the future. I talked to several different people at the corporate level and got transferred around and no one was able to help me at all they just were kept wanting to charge me the fee for a wrong drop off location. This is very unprofessional and very dis- courteous and very mean and it did not make me happy

Adam G. 
No reviews have been submitted for this location.

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