Customer Reviews for Louis Food Store
(U-Haul Neighborhood Dealer)

6 reviews

2301 W Shaw St   Fort Worth, TX 76110

(682) 200-7284

Location Hours

  • Mon-Sun: 9 am - 11 pm

Services at this Location:

Contact Us

(682) 200-7284

2301 W Shaw St
Fort Worth, TX 76110

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 11 pm
No photos available
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Mobile pick up was the most unnecessarily complicated thing I've ever experienced with picking up a U-Haul. Revisions should be made to ease use.

alex P. 
Rating:
1.0

This experience was a nightmare I would not do this to an enemy U-Haul should be ashamed of themselves I went out of my way with multiple reservations Each of which were wrong finally got a wonderful manager Pat and her wonderful colleague desha to assist in honoring the $343 rate at another location however I had to get a hotel so I'm out $83 and I still haven't received my deposit and I've gotten a $50 refund from Pat but nine 10 11 phone calls to the most incompetent group of people I've ever experienced shame on you U-Haul this is not the last site I go blast the inhumane treatment uhaul consistently delivered callously.

DAVID F. 
Rating:
2.0

Clerk on duty requested we check in with the U-Haul app. The Android app failed to complete. It got hung on "add a picture" for the fuel/mileage. The "Add a picture" button appeared to function but never advanced. Asked clerk to check us in. He did not know how to do that and wanted us to just leave the key with him. Called the U-Haul Customer Service number but while we were on hold we decide to try the app on an I-Phone and managed to complete the check-in. In my experience the Android app fails about 50% of the time. It failed when I tried to check-in on the same truck. Don't count on the Android app working if you're doing after hours.

Richard H. 
Rating:
4.0

Had to wait 30 mins for approval.

Chris R. 
Rating:
3.0

Customer did not leave a comment.

Saderious J. 
Rating:
4.0

The associate who helped was very helpful and extremely friendly. He made the experience much better. Parking was a bit of a challenge especially to leave my car there during rental period.

Ali J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top