Customer Reviews for Macadam Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macadam Mini Storage

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Jay C. on

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Service was excellent!

Justin R. on

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Nothing!

Monica M. on

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Customer did not leave a comment.

Emily P. on

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David S. on

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Mark B. on

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JULIO F. on

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Jack W. on

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Excellent service, very smooth. I've also had storage with them (until this move), and that also worked out really well: flexible, friendly.

Scott L. on

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Best U-Haul experience I have ever had. Clean, friendly, efficient, and easy to get in and out.

chris B. on

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Check your truck. They were supposed to include pads and dollies and didn’t. New guy didn’t know what to do. No refund

David M. on

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Dianna G. on

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Ariel P. on

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The nice man who helped me was so informative and professional! Definitely made moving less stressful and renting was easy! Would use Macadam Mini Storage again!

Paul S. on

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Karen G. on

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Ingrid H. on

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The online check in wasn't working so I went inside. The customer service was great at the location!

Jeffrey A. on

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The whole day was a disaster on U-Haul's end. First, my truck was not available at 7:30 when I reserved it. Then they sent me to another location through rush hour traffic to get a different truck, but then their computers were down. I had to completely rearranged everything with landlords, my moving help, etc. and it was horrific. I would like a full refund for my costs and an apology. I have pictures to document everything--please contact me to make this right.

Homma K. on

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Connie H. on

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Great location, friendly and helpful staff!

Crystal H. on

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Very convenient location and extremely helpful and courteous service.

Kelly B. on

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David D. on

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Sumeet S. on

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Very helpful and easy to work with.

Logan L. on

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The guy who helped me was super friendly and unlike some of the other smaller Uhaul locations, they actually had what I needed When I got There.

Allison S. on

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camille N. on

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This is a great location! Great, reliable service. Good people!

Charles B. on

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I've rented trucks from the Macadam Mini Storage location before and each time was convenient and great experience over all...staff was knowledgeable and friendly each time and a great help at providing the services I needed.

lisa W. on

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I wish the name of the employee who helped me was listed in the receipt so that he could get the recognition that he deserves. He made the experience effortless, and he was so friendly and helpful! I will definitely use this location next time.

Claire G. on

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Very nice staff and good location.

John B. on

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Dolores N. on

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Great customer service. Equipment rates were reasonable.

Clinton C. on

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Always available and great fast service. Had never let me down and I’ve been boing through them for years

CHARLES P. on

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John J. on

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Christine D. on

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elizABETH J. on

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helpful people

Saul K. on

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Easy, fast in and out. Great service

Aly D. on

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The staff was friendly, they worked with me even though I came into the office with 5 minutes to spare, they made sure I had the truck I needed and plenty of time to use it. 10/10 would recommend Uhaul and a HUGE thumbs up to the staff at the Kelly Ave location in Portland, OR!

Tracy N. on

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Mikah B. on

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Cameron L. on

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Dawn M. on

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David F. on

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Andrew M. on

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Nothing.

Jonathan N. on

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Taylor was a pleasure to work with. Great experience!

Paul K. on

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Service was excellent.

Spencer S. on

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Stephen was helpful and professional! I highly recommend this location.

Mehdi D. on

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Second bad experience with this location and Uhaul When I drop off the van the guy who work there was too busy on his computer to come check the van with me he asked me to just leave the keys on his desk !!! So I left and he charged me 1 gallon on gas and I filled up the gas before dropping the Uhaul and I drove less then 2 miles ! The first time they forgot to left the keys in the box so I was late for my customers ! And nobody follow-up on my claim

Colin F. on

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Nani M. on

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At this location, there is a woman whom lives by the location of the uhaul. She works for uhaul. She stared at me through her window then shut the blinds as where I very much hadnt used the service before and needed help. The starting process was a nightmare. The vehicle wasnt marked with stickers where damage was made in the past. I understand its my perception and others may not have the same experience. How ever your on location lady sucks alot. So much so I'm not going to go to the bar next door anymore.

Christopher G. on

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Leticia L. on

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Eddie was professional and good to work with. I ended up reserving my rental at this location because he was more courteous and helpful than the other location closest to my residence. Thank you.

Brian A. on

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The office opened 30 minutes later than my scheduled pick up time. The clerk was obviously unprepared and had not bothered to check whether or not the dolly and blankets I rented were in the truck. They were not, so when I got to my storage unit, I had to rent a dolly there, and I had no blankets to wrap furniture that might be dinged or scratched in transit.

Sabrina P. on

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Great, seamless experience!

ERIK W. on

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Vehicle was ready and staff was very friendly. Great experience.

BOB M. on

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The rental process was quick and seamless. It's easy to work with these people

Jeff S. on

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Zachary B. on

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I rented the U-Haul, but apparently the milage was incorrect. I did not notice until I was about to return the vehicle. It said that I drove 41 miles. This is impossible. The maximum I could have driven was 28 miles, but since I didn't check the beginning milage in the truck with my receipt, I can't prove the error. I can only show my Google maps route which I followed the entire time I rented the truck. As a result, I was charged for 13 miles I never drove.

Maureen J. on

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Randolph H. on

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Mike C. on

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GENA S. on

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Jacob H. on

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Lyn B. on

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Tom L. on

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I received a quote of 99 cents a mile when I reserved on the phone, but at pickup was told that it was 1.39 a mile. When I called to question the discrepancy, you honored the original phone quote - thanks!

Brenda K. on

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Brett C. on

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Dusty M. on

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pat D. on

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Robin C. on

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MICKEY G. on

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Brandy S. on

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I've used this location a few times! The staff is friendly, accommodating, and thoughtful. I really enjoyed using them to move both times.

Roger L. on

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When I searched the Uhaul website for this size of moving van, they did not list this location. However, when I called the uhaul store, they said they did have one available.

Andrew M. on

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Thank you to Bob and Daylon, I appreciated it. Andrew

Jennifer L. on

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Great location super close to home, easy pick up and drop off, and the staff who helped me was awesome! I also made the reservation online and it was super easy.

Spencer S. on

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The staff at Macadam Mini Storage and Uhaul are always friendly and helpful. Highly recommend!

Jeff S. on

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Steve B. on

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Andy F. on

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Attendant was a dope smoker, but helpful.

Tasha G. on

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Barnadette Steph J. on

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The employee who assisted us was extremely courteous and helpful.

Robin W. on

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Aaron F. on

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Great job

Jessica B. on

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I was told that I could extend the time to drop off the van. The employee I talked to then called later and said it would cost an extra $25 for any extended amount of time. I don't think this is fair they should have told me this right away and I would not have made other plans

Arlene D. on

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Review aspects of the rental van.

Cesar M. on

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Interior wiped down. Vehicle musty smell

Kevin M. on

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Nothing to improve. I would be happy to rent from this location again.

Karyn N. on

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Duanchen S. on

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Sumeet S. on

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HIRAM M. on

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Jarad E. on

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Joseph M. on

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Check-in and Check-out was a breeze. Parked it on the street and dropped the keys off. No complaints whatsoever.

ANTHONY W. on

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Xianqiang S. on

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Evan H. on

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Tim S. on

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Everything, including check in and check out, went very smoothly. The location was convenient. Pricing was straightforward. The van worked very well.

PETER A. on

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Really helpful and conscientious.

Christopher W. on

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Jake P. on

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