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CHRISTOPHER J.
Customer Reviews for Mail Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at this location was excellent : Tan into a issue trying to log in upon my return with the truck.Had to contact the customer service with a long delay on hold. Chat with a staff online : she document the time and I took many photos :
Laure W.The workers were wonderful and really tried helping me out. I was booked on the wrong truck so I couldn't return for an hour. The truck I was originally suppose to have had way less miles on it than the other so my bill came out to $40k. They helped me switch it but I was still charged double than I should've been so now I gotta go back up there and get a refund. A little annoying on top of the stress of a move.
MAKAYLA H.Great location and the BEST SERVICE!!!
Patrick M.This was the 3rd location I was sent to. I was delayed on my love by over 2 hours which was a huge inconvenience.
Valentina B.More trucks available please
DIANE A.Provide decent customer service. Try to provide a solution.
alphonso T.All was good great service
Robert T.Great rental experience for a new truck rental location. There was some trial and error, but it was a first time experience for the person behind the counter. The helpful attitude made it bearable despite the lack of experience and only “online†training. The place could use a remodel.
David S.