Seemed professional and knowledgeable when truck was returned.Lynne O.
Customer Reviews for Mailing & More
(U-Haul Neighborhood Dealer)
North Las Vegas, NV 89086
Services at this Location:
- Monday - Friday:
9:30 am - 11 am / 11:30 am - 5:30 pm
9:30 am - 11 am / 11:30 am - 2:30 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARK K.
Customer did not leave a comment.kemp L.
Customer did not leave a comment.Moseko D.
Customer did not leave a comment.Chayut S.
Customer did not leave a comment.Daniel S.
AC in Uhaulverushka M.
Customer did not leave a comment.William F.
Needs a bigger sign in the front. Current sign shows too many side businesses and I drove right past it since I was looking for a large Uhaul sign.JASON B.
Mail and More have a great team of employees. Second time to rent the UHaul, great experience.Rita M.
Keep up the great work!!!david M.
The team at mail and more are always friendly. Provide information in detail so you understand prior to walking out.RITA D M.
Customer did not leave a comment.AARON P P.
Customer did not leave a comment.shawntae B.
Customer did not leave a comment.LATASHA D.
The person did not help me to install the autotransport i did it by myself, not even willing to help. He stated several times that he was stressed because he was the only employee working. I spent almost like an hour installing the autotransport MYSELF. Overal horrible experience!!Robert T.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.ULANDRA LORAN B.
I WILL NEVER RENT FROM THIS LOCATION EVER AGAIN AND I WILL NOT RECOMMEND TO ANYONE ELSE! I HAD NOTICED ANOTHER CHARGE IN MY BANK ACCOUNT FROM THIS LOCATION FOR A RETURN FEE AFTER HOURS. I WAS NOT TOLD THERE WOULD BE AN EXTRA CHARGE TO RETURN THE TRUCK ONCE STORE HAD CLOSED. I WAS ASKED A TIME (WHICH WAS 8PM) AND WAS TOLD IT WAS OK TO RETURN JUST DROP THE KEYS IN THE DROP BOX BEHIND THE BUILDING WHERE I WILL LEAVE THE TRUCK. I RETURNED THE TRUCK AT 7PM (SAME DAY OF RENTAL) WITH A FULL TANK OF GAS. MORE THAN WHAT WAS IN WHEN I RENTED THE TRUCK. AND PUT THE KEYS IN THE DROP BOX. I'M NOT HAPPY WITH THE EXTRA CHARGE BECAUSE I WAS NOT TOLD THERE WOULD BE A CHARGE TO RETURN AN ADDITIONAL FEE TO RETURN AFTER STORE CLOSED. THIS IS DEFINATELY BAD BUSINESS AND WILL NOT RETURN TO THIS LOCATION OR RECOMMEND THIS LOCATION!!!APRIL DENISE B.
When I researched getting the uhaul my online estimate had unlimited miles and 2 weeks later when I went to rent the uhaul it had limited miles and had to purchase an extra 500 miles for my trip. Making the uhaul more expensive then the competition I had looked at. Only having the option of getting that vehicle to load up and move that day I was left with no option but to overpay for a service that was supposed to be the cheaper option and ended up costing me more money, stress, and time.Nick J.
Customer did not leave a comment.KIMBERLY E.
The overall service was good and the truck was good however reserving the truck was not so much. I reserved a 26 foot truck and ended up with a 20 foot truck which was too small and I had to find relatives to drive out from Las Vegas and pick up the rest of the furniture that did not fit in the U-Haul truck so this was very stressful and upsetting and concerning. I was told I couldn't pick up the truck at the location near my home and had to drive an additional 20 minutes further to get the truck, which also put us in a time crunch. I was told I would get a $50 credit and I have not seen that on my credit card however I have to be upfront and let you know that $50 is not much of a good faith credit to not have the truck one orders or the location ordered from and then ask family members to drive 700 miles round-trip to help you with leftover furniture because they wouldn't fit in the truck. The lady that we return the trip to was very delightful and helpful.Mahtty K.
Afternoon girl took 30 minutes to check me back in when I was the only customer...rented 2 bundles of blankets I didn't even open but she wouldn't give me a credit...just a courtesy, but still would have been niceRonald M.
Truck was dirty. after driving on freeway, truck would pull to the right after driving over any bump in the road. why fill out the paperwork online when they have you do it again at the pickup location?victor C.
No issues of dropping off the U-haul Truck. I just wish that all U-Haul Renting Truck Gas Cap has a Key Lock. In case a Thief might possible Siphon a Gas from the Filler Tank when Parked overnight.Romeo-June J.
Customer did not leave a comment.JOSEPH R P.
Customer did not leave a comment.spencer P.
Your staff was very nice and the store practiced social distancing which I appreciated.Cassandra A.
MAke sure it is clear that one must create an account if they are going to pick up the vehicle outside of business hours. I understood that all I had to do was to call a number and the code would be supplied to get the key.Chris L.
My experience with this location was great! The Uhaul was clean, the air worked great and truck used the most minimum amount of gas. I will most definitely go back to this location.Roger F.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.Timothy M.
Customer did not leave a comment.Grant M.
The customer service guy took 50 minutes to write my contract had to call corporate to figure it out and on top of that I was 30 minutes late returning so they charged me 30 extra for being late! I don't believe I should be charged extra when this guy took 50 minutes which was cutting into my time to moveDUSTIN R.
Customer did not leave a comment.Martin P.
Customer did not leave a comment.rodlfo G.
Customer did not leave a comment.spencer P.
It's unsafe and unproductive to have a woman working alone. If you make the employee safe she can be productive.Stephen L.
Customer did not leave a comment.Keshia S.
Customer did not leave a comment.Angelica D.
Customer did not leave a comment.Rory J.
Very convenient and helpful serviceJames D.
Customer did not leave a comment.Eric J.
Customer did not leave a comment.SYLVIA V.
Easy return.John H.
A lot of pine needles in the back. The front windshield was a solid spatter of bugs and badly needed to be cleaned - windshield wipers were not up to deal with that amount of smear. Customer service agent was friendly. Truck did not have as much gas in it as indicated on the check out card. However, due to time constraints I did not come back in the store to quibble over a couple of gallons of gas.Scott B.
Dropped off on a Sunday...location was closedCara S.
I was charged 24.75 for gas...the tank was 3/4 fill when i got it...i filled it at 3/4 and they said it was at 7/8....bull crap place trying to steal your moneyemilio C.
Customer did not leave a comment.WENDY K.
The assistant was very friendly and fast. Got in and out in no time.Payge T.
You need more employees at the counter.Theda C.
Customer did not leave a comment.Elaine S.
Customer did not leave a comment.Alex V.
Customer did not leave a comment.corey S.
Why was I charged an extra $24?MARK D.
My bad review has nothing to do with pick up or drop off locations. Uhaul corporation is a mess. I reserved a specific truck 26'. By the time the pick up date came , they did not have my reserved size so I was forced to pay for 3 small 10' vans , 3 times the gas, plus 3 times the insurance, plus 3 deposits. I was listening to people complain all around me because they were in similar situations. My moving budget went from $350 to $1000. And to make matters worse , I'm on my 4th day since i returned equipment and I still have not received my 3 deposits that I was obligated to pay for each truck.jorge V.
Customer did not leave a comment.bobby J.
The lady Tiffany was very nice upon arrival upon completion another lady was there very rude insensitive and just all together ignorant. She will be the reason I will not return. Customer service is very important and she had none. Even the lady before me she was helping as she left said thank u and the worker just brushed her off. Very rude!Dominique V.
Lower mileage prices would be great.leron M.
Customer did not leave a comment.Alexandria H.
Thank you guys, everything was excellent!????paul M.
Customer did not leave a comment.David H.
Customer did not leave a comment.Elaine S.
Customer did not leave a comment.Laura G.
Customer did not leave a comment.Allison C.
Customer did not leave a comment.Sylvia H.
I feel that I was charged to much money I only had the van for a couple of hours. I didn't think that I would spend that much money. I will never rent from you again.Gina M.
Reserved a 10 foot truck a week before the move at a Centennial Hills location because it was strategically located. Hired labor to do the heavy lifting. Morning of the move U-Haul calls and says truck isn't available. But if I drove an hour out of my way I can get one. Not good. I had a long standing reservation. What good was it?Robert G.
I reserved an appliance dolly, but we decided when we picked up the van that we didn't need it. We only had the regular dolly. I was still charged $10 for the appliance dolly. When we went to return the van, the place was closed. We were not given instructions on where to leave the keys. There was no drop box or mail slot to safely return the keys. I had to call the 800 number for instructions.KIMBERLEE S.
Customer did not leave a comment.Jerome M.
Please contact.Kelisha E.
Customer did not leave a comment.ladonna B.
Have the truck ready and clean and with gas . Because I picked up a dirty truck with no gas at all .oswaldo F.
Wasn't able to find a cruise control option in the truck I rented, but if the trucks don't have that, it might be a good option for saving gas.Alex B.
Check to make sure the gas gauge is accurate with the receipt you get. Mine was pretty empty with gas light on and my receipt said i had a 1/4 tank. i only put 5 miles on it so i hadnt even used a gallon. The back of the truck was filthy as well. Almost like they never checked the truck after the previous user.Jeffry F.
Customer did not leave a comment.banilo M.
Customer did not leave a comment.Robert M.
It would be very nice if you offered a military discount to our service men and women.Karleen C.
Customer did not leave a comment.JONATHAN B.