The pick-up location was very unclean, i had to retrieve the keys as staff were unable to, I had to find the truck myself, the furniture pads I ordered were not included and I was required to manuever the truck in reverse around other trucks and through a narrow opening between a truck and a boat. At the end of the rental, I spent over an hour on the phone with Uhaul, including being transferred between 3 representatives, to receive a refund for the furniture pads. Overall, the truck was great, the pick-up was not good and drop-off was fine.John A.
Customer Reviews for McBrides Automotive
(U-Haul Neighborhood Dealer)
Crookston, MN 56716
Services at this Location:
- Mon-Fri: 8 am - 6 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 9/24/2021 - 11/30/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Buy trucks with better suspensions Make sure the trucks are available where you say they would be.Forrest W.
McBrides were awesome people!!!!!!Jane S.
Customer did not leave a comment.Seth M.
Provide signage to ensure drop off location is correct, and install a drop box for keys.Donald P.
Great people to work with.DARIN K.
I would recommend this to a friend at best, because it is the only location in a small town that had Uhaul rentals. They did not have basic moving supplies like moving blankets and no stores in the area sold them! The place is being remodeled and it was in a small town. The staff was courteous and I am just grateful that they had a Uhaul for me to use! Uhaul informed me that the 15' truck I registered was not available so I was upgraded to a 20,' and an extra day to have the truck. The pickup location was also closer.Ann S.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.John L.
Customer did not leave a comment.WAYNE L.
This is the wrong address. The new one is Easier to Find!! Very nice people. Highly recommend.Glory G.