Customer Reviews for Michael Cole Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Michael Cole Enterprises

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James R. on

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I reserved the vehicle for a 0700am pickup however when I arrived at 0650am and completed the online checking I found the vehicle to be locked and inaccessible. I had taken off of work and purposely reserved the vehicle for that time due other time sensitive matters that I needed to complete that day. Because I was unable to access the vehicle at the proper time I not only had to rearrange my entire day and inconvenience other people but ended up having to pay for more mileage because of the alternative travel route.

Jeffrey W. on

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The staff was VERY helpful and friendly and accommodated my needs without issue. They offered assistance and suggestions and the whole experience overall was excellent. However, when I got the truck home and began to look it over, the interior of the van was full of pet hair, the passenger side dash had something sticky all over it and the floors needed swept out......really not a big deal overall but I could see how someone who was allergic to animals could’ve had an issue.

Chris W. on

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Excellent customer service

Mudar H. on

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Donnise at the front desk is a pleasure to work with, she’s knowledgeable and answers all questions. Thank you

Michael C. on

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Richard Z. on

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The van smelled. It has nothing to do with the rental agency. The agency was great!

Stephen G. on

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Patrick B. on

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Austin S. on

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Kenneth M. on

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NELSAON B. on

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Vince C. on

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Jay B. on

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Patrick M. on

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The staff was friendly and made the process easy.

paul L. on

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victor G. on

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Patrick T. on

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uhaul does not keep an ample supply of cargo trailers, instead to many big expensive motored trucks. The CTs at West Grove are mechanically sound tires but OLD. They make a horrible noise even with Uhaul hitch, bar, and restrainer. People think the damn trailer is busted loose from the noise it makes. Get with it!

waldo C. on

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Staff was very helpful and professional

Monica B. on

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He was a great and very pleasant gentleman to work with. Fast and easy. Truck was ready to go. I think I was there checking out for like 10 mins.

Charles B. on

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Very satisfied with this rental experience. Michael Cole Enterprises was helpful and easy to work with.

Dustin C. on

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Roger W. on

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Richard S. on

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I've rented from Michael Cole Ent 3 times now. They have always been very customer oriented and take great care of you. I would recommend them to everyone!

Cheryl K. on

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Mike and his staff are amazing!!

Lauri B. on

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Mike was very helpful in getting things set up for our truck rental. Would definitely recommend him to anyone!

Kim R. on

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FEDERICO R. on

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FRIENDLY AND FAST

MARY ANN P. on

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Patricia D. on

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JEFF H. on

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Have rented trucks from this location for several years and would highly recommend to anyone looking to rent a truck. Great people with the best customer service.

Neal S. on

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Louise K. on

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Was able to get trailer one day early which was really helpful.

Mudar H. on

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