There was no confirmation that the truck was at the site and ready for my 24/7 pick up. In fact, got a call earlier in the day it was not back yet and then the store just closed. Store was 30min away too, so complete guessing game driving there to pick up if the truck was available or not. Tried to remedy this multiple times through customer service with ZERO help from first three calls and long hold times. In fact they were quite rude. No empathy.Alex K.
Moving Truck Rental in Kennett Square, PA at Consign It Furniture LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kennett Square, PA 19348
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Fantastic experience that I would recommend to anyone.Carlyle A.
This place is the best. I wouldn't bother rating most uhaul locations. I rent trucks regularly and this place is a pleasure to visit. There is a full, competent staff at all times.JOHN B.
The passenger side windshield wiper was broken. I contacted U-Haul through text help on the 24hour check in and all they would/could do was attempt to transfer me to another location since this location was closed.Timothy S.
None, The lady at store was very helpful and kindAnthony D.
Better working website. We had a terrible time picking up the truck and key because the uhaul website kept going down for maintenance. Customer service was not helpful. We rented on a Saturday morning when most people would be using a uhaul truck to move so this company should NOT plan maintenance then. Because of these issues, I would probably NOT recommend uhaul as a 1st choice.Richard L.
Everyone was super helpful & friendly. Great experience-no complaints here.JOSEPH L.
Very patient and professional staff!FRANCINE B.
Clean the trucks, and do not charge the customers for the cleaning charge like you did to me. To me seems like that is a rip off, charging for a clean out service and you don't even clean the trucks for the next customer. Thank youGustavo A.
The pick up was seamless as usual and the drop off was equally smooth. I've rented vehicles from this U-Haul location five times and it's been great each time. Thumbs up. ðŸ‘ðŸ‘ðŸ‘WILLIAMS S.
Your website is hard to follow and not really accurate when scheduling. Very frustrating. But everyone I worked with at center were extremely helpful!KEVIN G.
My experience was great. The staff were friendly and helpful on the telephone and in-person. Being from out of town, it was great that they went the extra mile to give me directions and landmarks to find them better than Google Maps would have.DAVIDPAUL D.
Everything was seemless and easy. Thanks!Peter L.
They were rude and lied about the rates. I was charged more then what I was quoted on the phone. I would not go backANDREW B.
Not change the size ordered. At know extra charge we went from a 15' to a 20' u-haul. I do mind driving a larger truck.Kevin K.
great experience kind and polite staff.mark D.
I have rented twice in the past month from this location, and the process has been so excellent. My move across town was made much easier because of this location.Scott D.
Rediculous... you have to do their job for them.Stephen D.
These folks were great! They were kind and helpful. They were stuck in a bad place because they were not aware that I was bringing unit back to them and certainly not privy to the paperwork fiasco back in Wilmington.ROGER B.
The uhaul pick up location was a consignment store in Kenner square PA. If you are ever in the area , a must visit !David C.
Uhaul changed my pickup location and time from 8 am to 4:30 pm. I then had to pick an alternate location in order to get the truck earlier than 4:30 which was 17 miles away, which then cost more miles, more gas, more money, more time. Horrible experience.Marissa S.
Suggest downloading app on phone as website did not allow photo to be taken and held up p/u by 1/2 hour.DAVID P.
extremely expensive. and I asked for a 19.90 truck and they gave me a more expensive one. I did not know that I could deliver it to another place other than the collection. I had used the service before and I had no problems, this time it was a very bad experienceSOLANGE R.
Nothing, this was so easy! Thanks for being able to help us with the moving blankets.Sharon L.
Explain the drop off procedure. And don't overcharge the customer. Due to overcharge of $19.95 and store worker not fixing the overcharge, they lost a customer, I had a list of items I was going to go back and purchase for my house.. however the $19.95 was so important and she was so rude about it, I will never shop at the store and I will never rent a u-haul again. Always used enterprise and thought I'd try the â€œdealâ€ of $19.95 for a day. BIg mistake on my end.ANdrea F.