Customer Reviews for Michael Sullivans
(U-Haul Neighborhood Dealer)

880 reviews

86 Main St   Manasquan, NJ 08736

(732) 774-8181

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    5 am–8 am
  • Sunday
    Closed

Services at this Location:

Contact Us

(732) 774-8181

86 Main St
Manasquan, NJ 08736

Services at this Location:

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    5 am–8 am
  • Sunday
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy drop off

Michael G. 
Rating:
5.0

Mike was Excellent as always I arrived 820 AM and the Van was ready to go Highly Recommend.

Louis Z. 
Rating:
5.0

Customer did not leave a comment.

LOIS E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Andrew F. 
Rating:
5.0

Very clear and friendly

Cheryl F. 
Rating:
5.0

Customer did not leave a comment.

Josrph P. 
Rating:
5.0

Customer did not leave a comment.

Barbara D. 
Rating:
5.0

Offer an 8' pickup truck at this location.

Steven R. 
Rating:
5.0

Simple process ... great people at this location !

Peter G. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Besmir S. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
3.0

Quick and efficient drop-off.

Burton M. 
Rating:
4.0

website said the facility was open, but the sign on the door says they are closed on Saturdays. Had to call the main number to get the access code to get the key.

Sean W. 
Rating:
3.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
3.0

Customer did not leave a comment.

susan C. 
Rating:
5.0

Just advise them about the gas requirement. I thought I was shorted because there was only a half of a tank but was advised that this could be normal at the drop off location. Thank you

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Gary T. 
Rating:
4.0

The shop is very old and messy. Needs to be updated and there is no place to sit while paperwork was being prepared

Thomas F. 
Rating:
4.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
4.0

Customer did not leave a comment.

Susan W. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

Customer did not leave a comment.

Courtenay L. 
Rating:
5.0

Customer did not leave a comment.

Tricia D. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

Van was great Pick up and drop off easy. Would do it again in a heart beat.

Gay F. 
Rating:
1.0

Location facilities and vehicle are disgustingly filthy.

William B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M C. 
Rating:
5.0

Perfect

MICHAEL R. 
Rating:
5.0

Nothing to improve. Great place to rent a uhaul. It was the second time in a month

MARY JO B. 
Rating:
5.0

The truck was awesome sand the customer service was too! Thanks guys!

PETER W. 
Rating:
5.0

Customer did not leave a comment.

mary F. 
Rating:
5.0

The truck was clean however the 20foot truck did not have a hand truck in it. There was a place for it and it was labeled for a provided hand truck but it was not in the truck., I should have been informed. Thanks.

tom M. 
Rating:
5.0

I had a great experience!

CHARLEE F. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Nice experience and rental truck. Will use again soon

Kevin B. 
Rating:
5.0

Michael Sullivans is the best!

Joseph P. 
Rating:
1.0

there was no air conditioning

Geoffrey W. 
Rating:
5.0

Owner is a great guy!!!

SAMMY H. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Garrett T. 
Rating:
5.0

The app, requires wifi, and it was awful to get on it. Took me hours. The reservation was under my name which was spelled wrong, but it should have crossed referenced my phone number to get me to my reservation. I had to make multiple tripe home, where I had wifi to complete the process. The Sulivans location and service is wonderful, but Uhaul, needs to work on the app.

lori C. 
Rating:
3.0

The windshield was filthy. The inside was clean. No power windows. Really?

Milton P. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Truck was old. Check transmission.

ROBERT P. 
Rating:
5.0

The truck we rented was in good shape, clean and pleasant to ride. The owner (Mike) of Mikes Service Center in Manasquan, NJ was a pleasure to do business with. Good sense of humor and had everything taken care of when we arrived for the pickup. Thanks Mike!

Thomas C. 
Rating:
5.0

Michael Sullivan's continues to be the best rental I have ever used.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

rick V. 
Rating:
5.0

Customer did not leave a comment.

robert P. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
4.0

Your online pick up process sucks. I waited over 30 minutes for uhaul to approve my info. Then you wanted additional I'd verification. Who brings a passport or a copy of their lease to a uhaul rental. Ask for what you want the first time when I rent just awful…

michael S. 
Rating:
3.0

The person working at this location was helpful and friendly. However, there was almost no room to pull in the truck.

Katherine F. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Mike Sullivan is a true professional. He was extremely accommodating in times we needed a van. It was immaculately clean and ready to go. Great experience! I would highly recommend Mike to anyone in need of a U-Haul rental. AAA+

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Albert K. 
Rating:
5.0

Customer did not leave a comment.

Kim P. 
Rating:
5.0

Offer an 8 foot pickup truck at this location.

Steven R. 
Rating:
5.0

Everything was excellent! Thank you!

COLLEEN F. 
Rating:
3.0

Location was acceptable and personnel were busy but helpful. This location is a bit congested. Ralphie was very attentative. The truck had a very rough idle.

collin E. 
Rating:
3.0

One of my rear back up lights was not working. The pick up took 45 minutes to complete - too long.

virginia S. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Mike is great. I enjoy doing business with him.

Stephen K. 
Rating:
2.0

No parking for my personal vehicle.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Jim R. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

It's my second time using Sullivans and will continue to do so when needed as well as recommend to others! Very professional and efficient.

Virginia G. 
Rating:
5.0

Free coffee

glenn F. 
Rating:
5.0

This facility is spectacular and I highly recommend to everyone. Their trucks are always so clean and they are very friendly and helpful.

ANNE P. 
Rating:
5.0

Super easy experience loved that the truck was ready to go.

Andrea S. 
Rating:
5.0

Web site trying to sell to much extra BS

Michael L. 
Rating:
5.0

The sigh in process was awful. It took me 20 mins to sign in. You made me do extra steps that could have been done prior to the sign-in like taking photos of my ID etc. I eventually had to sign in inside because you're process is extremely frustrating

DOREE H. 
Rating:
5.0

Mike was awesome!

adam S. 
Rating:
5.0

It would be nice if this location offered an 8' pickup truck for rent.

Steven R. 
Rating:
5.0

Michael Sullivans location is the best location I've seen in any of my moves. Would recommend to everyone!

Daniel L. 
Rating:
5.0

Great location and very helpful!

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

terrence W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

This location Should be your flag ship. They should get a raise

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Frank B. 
Rating:
4.0

Michael Sullivans is a reliable business! Unfortunately U hauls is digital process it's not. I work in digital identity and reducing customer friction and the Online rental process is not efficient

Douglas B. 
Rating:
5.0

Excellent

GERALD L. 
Rating:
5.0

Customer did not leave a comment.

TROY D. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

PERRY B. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Absolutely will use again and recommend!

Virginia G. 
Rating:
5.0

I rented from Mr Sullivan twice and both times he was very helpful and accommodating! Old school service! Will definitely use him again and recommend to all my clients !

Virginia G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

location and service was great. website was a total failure. took multiple times to get photos to be accepted and then the application timed out and ended up unusable. didnt try to use app when i returned van.van.

DAVID K. 
Rating:
5.0

Michael Sullivan made it easy to get my free piano moved into my home - super happy with the experience ! Jen

Jennifer A. 
Rating:
5.0

So convenient and so easy-the truck was smooth sailing. Very grateful!!

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
No reviews have been submitted for this location.

Additional Services at this Location

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