Customer Reviews for Michael Sullivans

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Michael Sullivans

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MIKE T.
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Simple, streamlined, efficient.

Meaghan W.
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Customer did not leave a comment.

MORGAN W.
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CHARLES G.
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clean and easy

peter R.
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BARBARA D.
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Mike was great, very very helpful

Holly G.
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Robert H.
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GABRIELLA B.
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Change the man in charge. He was very unprofessional. He charge more money for insurance that I never asked for. It was an horrible customer service.

ELIJAH W.
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Why the fuck am I getting chared a 137 fucking dollars for a fucking rental that says 20 dollars... Like the fuck is the false advertising bullshit

ANNE P.
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It is always a pleasure dealing with Mike Sullivan - easy and fast process.

DEISE S.
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Carl B.
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Nancy Z.
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Just a guarantee of a vehicle when reservation is made!

Michelle M.
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Really fast and the owner is so nice and helpful. Highly recommend.

ROBERT K.
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DEAN K.
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Nothing. No problems great job!!

John S.
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Peter T.
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Mike was very helpful and very knowledgeable. He was ready to help to get me on my way with the rental, which was much appreciated, Drop off was a breeze too - I will recommend UHaul, and this location specifically - thank you.

Chris H.
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PATRICK P.
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JOHN O.
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Robert C.
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JAMES K.
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Mike was very helpful. He made sure I was comfortable with equipment prior to leaving.

Michael M.
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Chris H.
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Gwen B.
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Dmitry G.
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Tiny lot with a dirty, ancient office. Garage staff are rude and unhelpful and I never had the chance to talk with an attendant during drop off. I was charged extra gas fees after I left though I fueled up and was told by the garage staff all with the truck checked out fine. When I came back to speak about the extra charges I was told the attendant went somewhere and I should wait for him. I did for 10 minutes, called the line, no one picked up. I asked about the attendant again and was told by the garage staff that they don't know where he went, they won't call his cell for me, and that I need to be patient. Overall received horrendous customer service at this place and will not be going back here again. I contacted Uhaul through their main website and was reimbursed for the gas charges, but the bad experience is still sitting with me.

maureen S.
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Francis B.
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Stewart F.
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I have rented from uhaul many different sites and location The service at Michael Sullivan's was the best ever I will always rent from Michael Location

WILLIAM H.
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Michael Sullivan made this as easy as possible. A nice guy with a great attitude.

Maureen S.
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Vincent S.
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This was my 3rd time renting at this location. Michael makes process quick and easy to rent.

NEIL G.
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I have rented several U-Haul trucks from Mike Sullivan. He always does a great job. It's easy and convenient and Mike makes it very simple. It's a pleasure and I highly recommend Mike. I had a terrible experience with World Coffee in Howell last year. The people were rude and ridiculous. Mike Sullivan should train others on how to give customers a great experience.

Suzanne V.
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I had a really good experience and wouldn't change anything.

Peter S.
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jim M.
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Janet D.
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Thank you for making everything easy!

Robin S.
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John H.
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Don P.
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Catherine R.
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The office was filthy. The truck smelled. I would not recommend or pick up a truck from this location again. They did not even come out when we dropped the truck off. They handed us the paper and walked away. Rude is putting it polightly

ed V.
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Nice people easy process. No improvements needed.

james C.
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Vincent S.
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This was my 2nd rental this month. Customer service was outstanding.

ROBERT D.
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Mike Sullivan is a pleasure to deal with! He makes the rental trouble free.

Louis Z.
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Excellent Service

Don P.
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Rented many times from Sullivans and always a perfect experience. Well done.

Chris H.
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John M.
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Very friendly and answered all my questions

Kevin K.
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Brian C.
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joseph C.
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Mickey D.
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We waited over 35/50 mins to get the keys.

David W.
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Paul F.
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Keyur P.
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TRACY G.
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Chris H.
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JUSTIN C.
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KEVIN M.
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Jerry B.
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Alison M.
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Mike was so pleasant. Quick process.

deborah S.
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JORDANMATTHEW B.
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Michael was really nice! I felt that the pick-up/drop-off processes were safe, quick, and easy. Thanks!

Marianne B.
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Ryan G.
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Derek S.
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Frank B.
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Excellent service. Great equipment

Steven R.
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JEREMIAH M.
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Mike is always helpful and easy to work with

James F.
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Mr. Sullivan was an absolute gentleman and provided fantastic customer service and clear and concise information about the truck and my rental agreement. I consider myself lucky to have chosen this U-Haul location to rent the truck because I had such a pleasurable experience I will always utilize U-Haul in the future because of Michael Sullivan's professionalism and friendly demeanor.

MARC S.
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alberto S.
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Pentti E.
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Kevin A.
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mike S.
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Quick and efficient pick up and return. Great ownership

michael T.
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This location and the owner were both outstanding for me. My deepest thanks

John F.
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Customer did not leave a comment.

Eric O.
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During COVID, the trucks' cabins should be cleaned and disinfected. Nice experience, picking up and dropping off. Friendly and helpful.

Kristin G.
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Tina C.
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Uhauls online check in needs work. It took me 15 minutes to wait to be approved while standing in the parking lot. This could have been done the day before when I reserved. Also I could not use the app to check out. Every tine I tried to take a pic of the dashboard the website would crash. I will never use this service again

Shirlene T.
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Dom C.
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Chris H.
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Chris Z.
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This was not my scheduled pickup location. The place I was told to go to (U-Haul Toms River, NJ) did not have the trailer. They had to make some phone calls with someone who tracked down a trailer. Then another one hour of driving to actually get it. This all on moving day. Not a happy camper. To your credit you did knock $50 off my rental fee, so okay.

john M.
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LAURIE K.
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William M.
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Mike bent over backwards to take care of my rental, and it was a seamless, very happy experience!

Steven R.
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Fast and friendly service at this location.

Steven R.
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Customer did not leave a comment.

Carl G.
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Staff was professional and incredibly polite. Made it easy to pickup and drop off.

Tom B.
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Michael S.
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Nothing. Everything was quick and professional.

Matthew H.
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Great experience.

SUSAN B.
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Using Sullivan Auto Service/UHaul rental dealer in Manasquan, NJ was a pleasure. Moving is always stressful, and the owner and staff couldn't have been more helpful, efficient and kind. I highly reccommend using UHaul and Sullivans.

Jennifer F.
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It was my first time renting from U-Haul it was a great experience very easy and the cargo van work perfectly for what I need it for

Cynthia M.
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Michael the owner is super and very accommodating. Highly recommend him

Chris H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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