Nothing Arthur was really helpfully he put the Dolly in the truck for me. Was extremely pleasant
Sabrine P.
Customer Reviews for Mill Haul Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was not able to pick up the U-Haul can at the time I requested. I had to wait an hour for the owner to come to give me the keys. Improve your mobile app.
Rob C.Arthur was great... very accommodating and professional.
Zach K.Very busy parking lot with buses and other commercial vehicles that cause you to almost get in an accident before you pull out your vehicle. Customer Service was horrible. Credit card left behind and no one called to tell us they had it. Drop box for keys so no one was even around to assist. Try to call you get answering service! instead of a live person. Definetly will not use them again
Rosemarie C.On site parking
Louis R.the guy running the place was a very nice overall it was a great experience thanks!
Daniel R.I have no idea it easy fast .no problem at all
Ograndy F.He is very professional and I highly recommend this place .
Vladimir J.The experience I had was more that I wished. A++++
Yury C.Nothing actually it went very smoothly the pick up as well as the drop off the gentleman that helped me was very helpful and very nice thank you once again
Barbara Z.Trucks need to be maintained better bad vibration between 45 and 55 mph
Frank Albert A.super fast service, no problems what so ever.
Martin P.Everything was super smooth . Thank you a looot🙏🤞
Etibar M.I like that the vehicle that I wanted was available when I got there. I also like That it didn't take me long to rent it.
kalisha D.Maintain the trucks better. This has some transmission issues
Carol S.Whoever had the truck last didn't sign it back in and I clicked online checkout so when I got there it said the truck wasn't available but the lot owner helped us a lot and got it all sorted out. He said the truck we checked out should be retired. If it wasn't for him we'd be fucked
Katherine F.The whole experience was a breeze . I rented the uhaul literally last minute and the location was already closed so I was able to do everything via my mobile app. Instructions were so precise. Definitely recommend to others .
SANDRA G.Customer service representative behind the counter was great
DEVIN B.was disappointed that equipment reserved for was not only not in "van" as described in pick up instructions - it was UNAVAILABLE. Thank you
NECHAMAHDINA L.Visited site to claim truck and advised I would return for in a couple hous. Agent agreed. Upon return find he gave it to "another customer with same reservation". BULLSHIT Had to drive to another location where pageant answered 12 phone calls while I waited for my paperwork. Then gives me a rolling wreck to drive. Entire experience was an outrage. Will only use U Haul again if they are the ONLY operator in a given area.
john G.Did not ensure lights were working
VICTOR A.This is my only go to location for U-Haul. I highly recommend. Very professional
Vladimir J.Friendly
Zhong L.Customer representative behind the counter was helpful and pleasant to see al with.
DEVIN B.Very decent and professional
UGOCHUKWUO A.the man said if you don't like the service don't come back
Noel P.Doesn't look to organize
Nelson D.Had a wonderful experience with a very capable agent.
Edward C.Staff was very helpful, efficient and friendly. Very easy and fast pick-up and drop-off process.
Elina G.Location and service were great, I would continue Exactly as is ,customers appreciate good service and value quality equipment ready for pick up
raymond D.Replace the woman who conducts check-in to pick up the truck.
JAYL G.Very sketchy location, I felt unsafe when dropping off the vehicle late at night. No lighting in lot. Also, there was some random items left in the truck.
SORA K.They were very helpful answered all my questions would definitely recommend renting from them
thomas S.this is the absolute BEST PLACE - the are friendly - polite - super helpful. I recommend this place to everyone!! Thank you so much Mill Ave Uhaul!!
MARYJANE M.Everything was great. Keep up the good work at Mill Haul Corp.
Raymond C.Great experience-- third time booking at this location.
ANTONIO U.No improvements needed
Bonnie H.Good service
abraham H.Great service . Vehicle was in good condition. Parking was a little congested with a shared parking with school bus company but didnt interfere with the process
Yvette W.Owner was nice and very efficient.
JIM K.This is the third time i rented this month the staff are very helpful and go over all details
Linda V.the lock box did not work so I could not access key, trucks in poor condition
michael S.Wonderful experience person explain everything thru finding the right truck going over the price and safety of using the truck and return process will be renting again very soon
Linda V.Convenient location and the staff works hard and is courteous to patrons.
Natalie S.Nice service the beautiful blonde with pretty eyes was very professional
SHELDONL T.EXCELLENT LOCATION!!! CS representative polite and well trained give us all info we need and make easy the check out !
Arturo H.They did not have the requested van at my selected location, and your phone service sent me to the farest location to pickup something I didn't asked for, all dirty and unsanitary. I had to spend more on Uber than your shitty service.
Luis M B.