Customer Reviews for Montego Bay Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Montego Bay Hardware

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Perry A. on

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Brian D. on

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Christine M. on

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Appreciated receiving my trailer without notice as it was closest to me.

Richard A. on

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Scott W. on

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Tight parking for trailers

Richard S. on

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James M. on

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great

Gregory L. on

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david D. on

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Colleen F. on

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Deborah B. on

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Was very disappointed with the trailer. Looked at such prior at a different u haul location. The trailer was nice and larger. When I picked up at this location it was old, banged up, and the very old Canadian style. It was a piece of crap. Could not fit my belongings in such.

Anthony P. on

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Raymond W. on

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Very nice location and professional staff. If you have to rent a uhaul, I would suggest this location.

David F. on

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JOHN M. on

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Lawrence P. on

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Details as to how to fold down fenders would have been nice. I ended up climbing out the window when I picked up the car because the doors were blocked by the fold down fenders.

Joseph D. on

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Michael S. on

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The back of the truck was dirty. I had to sweep it out before using. There was a handcart and blankets in the back that I did not want. It took up room that I needed. The man finishing my order in the store was extremely rude.

Joseph S. on

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Very friendly staff. Thank you for a wonderful experience.

Michael C. on

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Better trained personnel.

LTanya L. on

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Donald L. on

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Thomas A. on

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After our paperwork was complete, I didn’t have to do anything but back the trailer up. They attached it, wired it and secured the back doors with our blankets and carts inside. They tested my lights and sent me on my way, a great team!

Paul A. on

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Jacqueline B. on

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This rental truck was a death trap. Transmission was in bad shape. Estimated charges at time of pick up was 64 dollars. Total bill after I put 15 dollars gas back in was 95 dollars for 4 hours

Sean K. on

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Tom C. on

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Terry S. on

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This location is not properly integrated into the Uhaul system. Was told I'd have to return the trailer rho another location 49 miles away. Terrible experience.

Karen J. on

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Thomas N. on

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Karen R. on

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Additional step into cab for ladies & short people. Additional step into back, thank goodness I had a step stool. Green mileage bars only work going down hill. Overall very good ride. Pleasant & knowledge able clerks. Thank you.

Kevin M. on

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The drop off was a kiosk at the back of a hardware store. No signs or anything in the parking lot.

Jean S. on

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Beth W. on

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