Had to drive two hours to get trailer. You should have brought the trailer to the store where you committed to provide it.Jason T.
Customer Reviews for Montezuma Valley Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I used to rent quite a few trucks from UHaul in SD so I'm very familiar with the overall company. I have to say that I did not expect a good experience from this location. It's a small little market in the middle of the back country. I was so so wrong! Best service I have ever received from UHaul. Mike, the owner, was very helpful and the employee (sorry, I forgot her name) was well trained and had a great attitude! All around great experience!!Duane J.
Customer did not leave a comment.JOEY B.
Mike was extremely friendly and knowledgeable and accommodating. Could not have been any better.Dan D.
Customer did not leave a comment.William F.
Tiny location, no other truck thereSteven Q.
Customer did not leave a comment.FLORIAN M.
A perfect experience, perfect performance. The truck and car hauler performed flawlessly for 2000 plus miles. Easy to use, great ride.john A.
Customer did not leave a comment.Jon M.
Customer did not leave a comment.Thomas L.
Great friendly service.brandon N.
Customer did not leave a comment.JANE M.
Mike is the best!Mike P.
Customer did not leave a comment.Ron C.
Customer did not leave a comment.Corina G.
Whole process was easy and everyone involved great. Customer service at both locations was exceptional.Lisa S.
Customer did not leave a comment.reyna C.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.Mike P.
Good experience with the U-haul people and with the truck. Thank you!Judith K.
Customer did not leave a comment.Rick R.
Customer did not leave a comment.James R.
Great serviceCarina H.
I booked and got my reservation online and did not select Safe Move for $14 but it was added anyway. I have USAA insurance which covers the rental truck. I also selected Midway for drop off, and got somewhere else in the contract. I was also supposed to get 110 miles, but got 88. Also, I was never able to open the contract that they sent me, nor did I get a copy at pick up. I still don't have a copy of the original contract for what I booked online in San Diego at home. The move went OK, but could have been better. Don't know where the foul ups to the contract occurred, maybe not at the pick up site! Probably never will know why I didn't get what I expected but the truck was very good.Michael H.
Pick up on Monday. Store Owner Off Duty. Young gentleman left in charge was unfamiliar with task at hand.Approximately 40 minutes to resolve. After attendant called Owner for instructions, matter quickly put back on track. Owner extended additional day at no added cost for inconvenience. Excellent demonstration of customer care on the part of owner and very much appreciated by me. Vehicle clean and in excellent mechanical condition. Truly the best condition of any previously rented van in my past moves. Thank you. Go U-Haul!patrick S.
Mike is a great uhaul representative. He loves your products and the way you treat dealers.Michael P.
Customer did not leave a comment.Manuel D.
Customer did not leave a comment.James J.
Customer did not leave a comment.burt B.
Customer did not leave a comment.Walter M.
This is a small rural location, but Mike was personable and helpful.Charles B.