Customer Reviews for Mountain Home Helpers
(U-Haul Neighborhood Dealer)

758 reviews

948 Coley Dr   Mountain Home, AR 72653

(870) 424-0575

Location Hours

  • Mon-Thur: 7:30 am - 2:30 pm
  • Fri: 7:30 am - 4 pm
  • Sat-Sun: 7:30 am - 11:30 am

Services at this Location:

Contact Us

(870) 424-0575

948 Coley Dr
Mountain Home, AR 72653

Services at this Location:

Location Hours

  • Mon-Thur: 7:30 am - 2:30 pm
  • Fri: 7:30 am - 4 pm
  • Sat-Sun: 7:30 am - 11:30 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

LOUIS E. 
Rating:
5.0

We thank you for all the help making the move alot easier. Thank You All.

Eddy H. 
Rating:
5.0

Customer did not leave a comment.

JE S. 
Rating:
4.0

I cant remember the young mans name that checked me in and out, but he was very kind, knowledgeable, professional and helpful.

MICHAEL S. 
Rating:
5.0

The guy who checked in our truck needs to get a recognition of dome sort. He was great

ROBERTA S. 
Rating:
5.0

A pleasure working with Ron

Dwayne H. 
Rating:
5.0

No improvements, everything was fine.

SHIRLY V. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY M. 
Rating:
5.0

Nothing….easy pick up and drop off!

Charles P. 
Rating:
5.0

Customer did not leave a comment.

JODY S. 
Rating:
5.0

I experienced great customer service

steven G. 
Rating:
3.0

Customer did not leave a comment.

mary F. 
Rating:
2.0

Came during regular business hours to return the truck to find doors closed, no hours posted. Called the phone number and the gentleman told me to just leave the keys and he'd “take care of it”. No return procedure, no phone call.

Sara F. 
Rating:
5.0

Customer did not leave a comment.

Cam O. 
Rating:
4.0

Customer did not leave a comment.

jeffery C. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
5.0

Customer did not leave a comment.

susan K. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
5.0

Customer did not leave a comment.

Melba W. 
Rating:
5.0

Nothing everything was great

bill O. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
4.0

Post a sign out in front of the location. Place is hidden behind another building and on a busy street.

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

Colton L. 
Rating:
5.0

Very polite and professional service.

Charlie H. 
Rating:
5.0

Customer did not leave a comment.

JEREMY D. 
Rating:
5.0

I originally reserved at a more convenient location. I received a call saying that I needed to change locations. The new location was not supposed to be open on my pick up day and did not have the size I reserved. The new location was very helpful, but when I arrived at original location to load at their storage, they had the size truck I needed. Not impressed with the uhaul customer service dept that messed up my order.

Rebecca T. 
Rating:
5.0

Third time at the Mountain Home, AR location, always helpful, accommodating and professional! Wess can check in amazingly fast.

Kent M. 
Rating:
5.0

Customer did not leave a comment.

Linda F. 
Rating:
4.0

Ron was very helpful and knowledgeable.

Margit B. 
Rating:
4.0

Customer did not leave a comment.

Edith D. 
Rating:
5.0

Very helpful and hassle-free in and out

dennis E. 
Rating:
5.0

Customer did not leave a comment.

phyllis R. 
Rating:
5.0

Customer did not leave a comment.

phyllis R. 
Rating:
5.0

Customer did not leave a comment.

phyllis R. 
Rating:
4.0

Customer did not leave a comment.

DARLENE M. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
3.0

. That had to be the filthiest, nastiness rental I've ever had. Cigarette butts, spilled coffee and or soda all over the dash area. If it wouldn't have been such an emergency to have a truck at that time, I would have walked away!

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
Rating:
5.0

nothing needed

ron D. 
Rating:
4.0

Entering and exiting is difficult with trailer

Kris B. 
Rating:
5.0

The service was fast and friendly, everything was clearly explained, and the terms were excellent.

jerry W. 
Rating:
5.0

Nothing, I called for a drop off and they were waiting for me when I arrived, excellent customer service!

Kent M. 
Rating:
5.0

Just a drop off point for me.

Charles P. 
Rating:
5.0

We were on a tight schedule. Called Ron and he met us and got us rolling before opening time. Outstanding service!

Chris N. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

bob M. 
Rating:
4.0

Customer did not leave a comment.

Alton I. 
Rating:
4.0

Customer did not leave a comment.

Mitch D. 
Rating:
5.0

Wes met us out front and took care of everything unhitching, paperwork, receipts etc... without even having to go inside, great experience!

KENT M. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer service was fantastic

shawn W. 
Rating:
3.0

Customer did not leave a comment.

Juanita C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly T. 
Rating:
5.0

We didn't have much contact with him they did the Hendersonville North Carolina people but he was very pleasant and nice

LINDA Z. 
Rating:
4.0

Customer did not leave a comment.

Farron W. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Broken light on fender design flaw need to check equipment for dealers more regularly had to return equipment from another dealer because the whole fender was ready to fall off

chuck I. 
Rating:
5.0

Excellent service and use instructions friendly service

terry P. 
Rating:
5.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Matt F. 
Rating:
5.0

Cant think of a thing. The whole experience with this location was excellent!

chip A. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Carleton V. 
Rating:
5.0

Customer did not leave a comment.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

Darrell H. 
Rating:
3.0

Customer did not leave a comment.

Noriaki I. 
Rating:
1.0

This is the second time we've used this place, but never again. Never has supplies available, neither time was a smooth transition. Pictures posted to approve aren't the pictures of the trailer we received.

Mickey S. 
Rating:
5.0

Customer did not leave a comment.

jerald C. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Customer did not leave a comment.

jerry W. 
Rating:
5.0

Ron was extremely helpful and very professional. I would recommend this location to friends.

CHARIE E. 
Rating:
5.0

Customer did not leave a comment.

Brett K. 
Rating:
4.0

Very helpful

James N B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Very friendly and helpful at this site! Will go back if the occasion arises again.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA W. 
Rating:
5.0

Customer did not leave a comment.

Alex B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia N. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Nothing, very friendly service.

Peter S. 
Rating:
5.0

Always very friendly and helpful! Fastest services!!

Trudy S. 
Rating:
5.0

Nothing you guys are great the way you are!!!

bill O. 
Rating:
5.0

Customer did not leave a comment.

Sommer R. 
Rating:
5.0

Worked out great for use, Thanks do much.

Steven W. 
Rating:
5.0

No Key for pad-lock

James G. 
Rating:
5.0

Very helpful and friendly made it easy to process the rental

matt H. 
Rating:
5.0

Great staff friendly and helpful. In a as nd out in no time.

CHRISTOPHER A. 
Rating:
3.0

Customer did not leave a comment.

ROBERTA S. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
4.0

They were very helpful.

carol C. 
Rating:
3.0

Friendly, helpful management! Y try he truck worked out great! I would recommend this UHaul location.

John E. 
Rating:
5.0

Customer did not leave a comment.

TREVOR F. 
Rating:
5.0

I see no improvements needed here, if anything they should be awarded high honors of customer service. I was in and out in 5 minutes, greatest customer service ever.

diana K. 
Rating:
4.0

Customer did not leave a comment.

Derek C. 
Rating:
5.0

Customer did not leave a comment.

Jeramy S. 
Rating:
5.0

Quick to get me checked in and outta there, answered questions i had, good attitude

keifer P. 
Rating:
3.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
No reviews have been submitted for this location.

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