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Trefly S.
Customer Reviews for Move It Storage San Juan
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Horrible customer service. Keys not in the box. Attendant had awful attitude.
Carmen G.I was satisfied with the prompt service
GUSTAVO S.Clean and inspect trucks. Explain that you are allowed less miles than destination drop off before you get charged extra.
Enrique R.The 15' truck interior was dirty and smelled like smoke despite the "No Smoking" sticker. The truck exterior had not been washed or cleaned. The ratchets on the tow dolly were rusted and difficult to use. When asked if they could help us get our car on the tow dolly, we were told they do not provide that service at the location and to check YouTube (I thought I paid an extra $100 for just that!), but we were able to do it ourselves just fine.
Mark L.A lot of us older folks don't have much knowledge of electronic knowledge on computers and smart phones so it's hard to sign in and out using this system.
EDWARD R.No changes, pretty good service
san juanita G.