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KENNETH F.
Customer Reviews for National Boat & RV Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My appointment was for 9:00 AM, waited around for 30 minutes. Contacted U-Haul and Gabriel was able to do paperwork to get me on the road. I had an appointment at 10:30 to pick up my vehicle. I was late due to the delay in picking up tow dolly. I was still able to get my vehicle, however I was late, they would have to work me in. I finally got to leave tow facility at 4:15 pm due to me not being there at my scheduled time, which I would have made if not having to wait. Then to add insult to injury, I arrived back at dealer to drop off. Gate was locked, I called U-Haul, I was informed they show a 24 hour drop off. Total waste of half a day and just costed extra money.
TONY H.