Customer Reviews for New Elements

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of New Elements

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DANE W. on

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Spot on service and communication. Great price too.

Steven K. on

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Rented a 12x6 trailer. Tongue weight is a lot empty and even more loaded. It would be nice to have a trailer jack to hold the tongue when hooking and unhooking.

Michael H. on

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Customer did not leave a comment.

KIM H. on

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The truck did smell of cigarette smoke. You need to let it air out after use by a smoker.

Doug B. on

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Very good company and pleasant Employees to deal with! Thanks Doug Blazer

Timothy P. on

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Customer did not leave a comment.

Krista D. on

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Truck was horrible. No A/C, no radio, manual windows, no shocks/suspension. When I called Uhaul the customer service was even worse than the truck.

WILLIAM W. on

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Marie S. on

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THIS IS A WONDERFUL LOCATION!!! Staff is SO HELPFUL!

james E. on

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See above comments on the condition of the truck!

Thomas S. on

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Customer did not leave a comment.

jose C. on

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I checked in the night before online and still took a little long to check out get out there.

Brian P. on

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Customer did not leave a comment.

Joyce H. on

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Robin H. on

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Very friendly staff. Location was perfect for me.

Jody V. on

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The woman who served us was ver helpful. She knew her job and was very professional. I have rented from u-haul in various areas and by far this was the best location I have rented from. Thank you for your help.

Michael D. on

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Customer did not leave a comment.

Gail K. on

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The staff went out of their way to make this a positive experience. Excellent customer service skills. Equipment was in great condition and very clean. I would highly recommend using this location for any of your U-Haul needs!

Karen S. on

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ROBERT T. on

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kevin D. on

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Grant M. on

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Needed a tow dolly in a hurry. Thankfully they had one available and got me taken care of in no time. Got my daughter rescued, and her truck back home. And the price was good too.

Sylvia R. on

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All worked well for our moving.

Jason L. on

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Customer did not leave a comment.

Craig F. on

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Waited 1/2 hour to check in, behind just one person. Counter person never acknowledged me. Forgot to tighten ball hitch trailer came off and damaged my bumper.

Glyn W. on

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robert S. on

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Mohammad A. on

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The stuff where very nice

thomas D. on

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TOM A. on

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Everything went very well

Ron S. on

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Rod D. on

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Generally, the fleet of u-haul trailers need painting or minor body work. However, they have always served our purpose and the return personnel have never been picky.

Ted N. on

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Customer did not leave a comment.