Customer Reviews for Null & Crossbones
(U-Haul Neighborhood Dealer)

20 reviews

3502 N Hwy 94   Saint Charles, MO 63301
(Hwy 370 & Hwy N 94)

(636) 487-0057

Location Hours

  • Mon-Sun: 10 am - 5:30 pm

Services at this Location:

Contact Us

(636) 487-0057

3502 N Hwy 94
Saint Charles, MO 63301
(Hwy 370 & Hwy N 94)

Services at this Location:

Location Hours

  • Mon-Sun: 10 am - 5:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Lo P. 
Rating:
1.0

When picking up the rental, the store opened 30 mins late. Worse, she was late and had not started her computers, so she took a photo of the credit card and sent us on our way. Approximately 3 hours later, she called and stated that we needed a different payment, because they do not accept debit cards!?! WTF! I have always used the same card. Then, she wanted a new for of payment that was not a debit card, or for us to return the truck!! Yeah, ok lady, we will turn off the highway, unload, and return the truck because YOU can't get to work on time and do your job. Needless to say, a call to the customer service and “yes, we DO accept debit cards”, the payment was taken over the phone and we were all set. U-Haul is great, we have used them many times, but THIS location…STAY AWAY. Gave them 1 star because there is no 0 or negative numbers!!!

Tyler C. 
Rating:
2.0

This is not a regular uhaul location. It just happen to have the trailer we needed. The young lady told us we had to hook up the equipment ourselves. Having owned a camping trailer, we knew exactly what to do.

Pat V. 
Rating:
3.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

I do not see any way to improve the Null and Crossbones location or service. They were friendly, knowledgable, and very helpful. I will definitely consider using their services in the future. AAA+++

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Quick, easy drop-off

Dennis M. 
Rating:
3.0

Our right rear tire was leaking air before we even left for travel.

Steven B. 
Rating:
2.0

Facility should be open during published hours. Facility should not be listed as 24 hour customer return location, as this location is gated.

Paul T. 
Rating:
5.0

See comment above. Fix the walk around. I sent a picture of the miles on check in.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Dixie H. 
Rating:
1.0

The dolly was not sent. Was not informed about some of the equipment. The truck shook very Badly Also directions coming from the location was awful so I got lost. That us why there was extra miles. Was not infied of how big the gas tank was. I should be reimbursed for the extra gas i put in the tank. As far as i had to drive with only a half a tank and as poorly as the truck was running i was almost on empty. When i reached florissant ,mo

Regina L. 
Rating:
3.0

The lady here was very nice, she didn't come out to inspect the truck nor did she come out to document the mileage.

HEATHER K. 
Rating:
5.0

Customer did not leave a comment.

Brianna C. 
Rating:
5.0

Customer did not leave a comment.

AMBER B. 
Rating:
2.0

Customer did not leave a comment.

STEVE B. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
3.0

Actually give the correct code , not make us wait 45 min, and have the 12 furniture blankets we ordered in the truck. Never again will we use or recommend UHaul again.

Deana D. 
Rating:
5.0

Staff was very friendly

Brian R. 
Rating:
3.0

Do not understand why I was charged for fuel when I filled it up more than it was when I picked up the UHAUL

Kassidy L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top