Customer Reviews for NW Self Storage Crown
(U-Haul Neighborhood Dealer)

25 reviews

33484 Crown Zellerbach Rd   Scappoose, OR 97056

(503) 543-2191

Location Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    10 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    10 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(503) 543-2191

33484 Crown Zellerbach Rd
Scappoose, OR 97056

Services at this Location:

Location Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    10 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    10 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

truck was just what i was looking for, well maintained and clean and the rental process was a quick in and out. would recommend this location and would not hesitate to use the services again.

Lonnie V. 
Rating:
1.0

The person who was responsible for handing me the keys was rude and unprofessional. They made this experience subpar, and were actively trying to do as little as possible to help. I definitely won't be using this location again. The truck I was rented had mud and animal hair covering the floor of the cab.

Jeremy H. 
Rating:
5.0

I didn't catch the person's name working, but she was awesome! She was very helpful, understanding, and got us what we needed on short notice. The delivery for our couches fell through, and i thought we'd be sitting on the floor for the next few weeks. Thanks to this places amazing services, the kids fell asleep on them last night! Thank you so much!

JENNIFER MARIE B. 
Rating:
5.0

Thoroughly explained the process, easy pick up and drop off

Savannah M. 
Rating:
5.0

Customer Service was amazing at the Scappoose location. Dee was very kind and helpful and always has a smile and positive attitude.

Sherry M. 
Rating:
5.0

Customer did not leave a comment.

Martin W. 
Rating:
5.0

On site management was helpful, friendly and professional.

James W. 
Rating:
4.0

Quick clean of the cab between uses. Or provide sanitizer spray.

Josette B. 
Rating:
5.0

The truck I rented was the absolute wrong truck for the job I was doing. No ramp and not talk enough for a refrigerator. I've never heard of a u-haul without a ramp. Who's this for? It's a good thing no one was hurt. Also, I had to lay the appliance down for transport and risked damaging it. All in all, too many compromises for how expensive this endeavor was.

Ryan T. 
Rating:
5.0

Sam at the front desk was a joy and the best to work with....even when I got delayed for a hour. She is on point and outstanding at customer service. Could not ask for a better experience.

Roddy M. 
Rating:
5.0

Customer did not leave a comment.

Samantha H. 
Rating:
5.0

Staff was very friendly and informative. I highly recommend using this facility for renting a uhaul and your storage needs.

MAURICE S. 
Rating:
5.0

Got a call. We left something in the cab. Nice.

Patricia H. 
Rating:
5.0

Customer did not leave a comment.

Alaina S. 
Rating:
5.0

Customer did not leave a comment.

ELAINE MARIE V. 
Rating:
4.0

Customer did not leave a comment.

Creston A. 
Rating:
5.0

Customer did not leave a comment.

Russ P. 
Rating:
5.0

Nothing

Matt S. 
Rating:
5.0

Customer did not leave a comment.

Kimberly G. 
Rating:
5.0

Customer did not leave a comment.

Jairo N. 
Rating:
2.0

Chris was nice, but he didn't know what he was doing, and didn't seem to have everything he needed to do his job right. He quoted the wrong price over the phone (like, way off on pricing) couldn't print receipts, and didn't check the truck before handing it over to us. Turns out, the guy who dropped it off was over on miles and the gas was under a 1/4 tank.

CHRISTINA C. 
Rating:
5.0

Customer did not leave a comment.

Kathryn P. 
Rating:
5.0

Customer did not leave a comment.

Dan U. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
1.0

Customer did not leave a comment.

William L. 
No reviews have been submitted for this location.

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