Nothing. The team was of great help and we're very patient with my wife and I.Dedric G.
Customer Reviews for On Time Used Auto Sales
(U-Haul Neighborhood Dealer)
Birmingham, AL 35234
Services at this Location:
- Mon-Fri: 10 am - 4 pm
- Sat: 9 am - 1 pm
- Sun: Closed
Special Operating Hours
- 7/4/2021 - 7/5/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
None; because I will not recommend U-haul to my worst enemy. Thanks for this opportunity because I really thought about complaining to your corporate office about my rental experience.Keith C.
Customer did not leave a comment.Kaley M.
Customer did not leave a comment.GEORGE A.
Make the UHAUL location more noticeable from the street. It's inside a gas station with a very small uhaul sticker on the door. Also, hire more knowledgeable individuals who knows how yo navigate your system better. The older guy had to call two different colleagues to figure out what was going on. As for the uhaul company as a whole, better handling/scheduling of customer's accounts need to be done. I called in to reserve the truck and once I checked in on my phone at the location, the guy advised that I was not in their system at all. Therefore making me 45-50 minutes behind.CANDICE B.