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JOSEPH W.
Customer Reviews for Okees Used Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not a 24 hour location. Behind locked gates. Did not know this. Tried to drop off on Sunday afternoon but it was closed. A 24 hour location was 4 blocks away. Stay on hold for 35 minutes to change location no one ever picked up. Had to drive back the next morning. Not happy.
kennan H.Must have a safe place to drop off the truck and keys so you don't have it overnight.
KAWAN G.Nothing, as for as I'm concern, everyone was very friendly and professional.
BERNICE B.Location was not familiar with the check in. Did not know the estimate of what the truck would hold. Did not have the needed supplies. I selected a U-haul store as my pickup location and it was changed to a car dealership. The sales person was very nice, just not familiar with the process. Payment was taken out of my account at pickup,
Versie M.