Verify quality of truck. Cab and back were disgusting. Looked and smelled like someone drove cross country chain-smoking the entire time. Trash in both areas and stuff left in the bag. Had to grab a nasty blanket out of the back and hope it didn't have bedbugs. And swept a dust-storm of dirt out of it. Idk how it got that far, I had to clean it and verify it was clean to avoid a cleaning charge I assume the last renters got out of.
Nina L
Piratetown EZ Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Sterling, KY 40353
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Customer Reviews
- 3.0 Average Customer Rating
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Tight entrance....needed to back up 2x to get out the gate. There was no wheel on the tongue of the trailer...had to use the dolly to lift it onto the hitch
Christopher MLocation was ok but needs extended and some bday hours
John KThe equipment was defective, people at locations were great. U-Haul staff on many phone calls were not much or any help. Hope I never have to use U-Haul again.
Randy SWe returned the truck with the correct amount of fuel that we were supposed to. But the next day we noticed a $61.00 charge for fuel. So apparently this facility lied about what was in the truck and said they had to put 6 gallons of fuel in it. But we had proof that we did put fuel in the truck and knew it didn't need it. So I would recommend doing a daytime drop off when someone is there, not after hours.
Chad O