Customer Reviews for Old Glory Smoke & Vape

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Old Glory Smoke & Vape

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Matthew H. on

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The gal helping me was awesome but she kept getting interrupted by other customers. Seems they are more important than the uhaul ones. The guy that, I assume, was the owner kept interrupting too. Glad I never have to go there again.

robert p. on

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Robert R. on

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Lloyd C. on

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Danielle M. on

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Make sure the check out process is accurate

PHILLIP S. on

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Blair I. on

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Scott T. on

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Great staff, easy pick up and drop off, went above and beyond!

Brent K. on

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Elaine M. on

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Gabby was absolutely awesome! Best customer service ever!

Shane F. on

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Ray you always make my uhaul experience great ... Best place around ....

lynn a. on

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Douglas W. on

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ANTOINE S. on

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Let each person know that rents about the additional insurance that you have to pay for

William B. on

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Desiree was outstanding! I inadvertently entered my rental request twice. I called her. She removed one reservation for me. She explained that the U-Haul location was a Smoke Shop and also explained exactly where they were located. Upon arrival, she was efficient and very pleasant. The truck looked brand new! She did a checklist on the truck to make sure everything was in proper order; lights, fuel level, lack of damage, etc. A wonderful experience!

robert s. on

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Horacio R. on

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I could not find the location it’s inside a smoke shop

Charbel A. on

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Danielle N. on

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First it was a smoke shop and they did not have any signs that said Uhaul anywhere. Second the guy tried to charge me $60.00 for going over 2 miles on my mileage ( ONLY .40 CENTS PER MILE) then he tried to say it was the mileage and other misc. charges +tax from Uhaul.

Ron C. on

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Angelica F. on

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nick b. on

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BRUCE W. on

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Nice people. Polite and professional.

amy W. on

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ed s. on

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Brian H. on

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ROSEMARY L. on

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David Q. on

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Diana C. on

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I was charged an extra day I called the location before it was time to turn in my truck and told them I would be about an hour late I asked her how much would that cost me and if it was going to cost me a whole nother day then I might as well keep the truck a whole nother day The young lady says no problem it won't charge you another day I'll just put you here to turn it in at 7, I told her thank you I turned the truck in at 6:45 when we got finished with the paperwork my truck cost me $59 it went from $29 to $59 To make matters worse I only went around the corner twice from the storage and it charged me 50 miles SMH They have an old saying you can be nice but don't be stupid I appreciate the courteous service but I don't appreciate the hassle and the extra charge the business owner I have nothing against him he's a businessman very courteous but the location is a bit odd hard to find in a smokeshop and they should have stuck to their word that they gave me.

DAVID R. on

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The young person who scheduled our pick up was not there, and the owner of Old Glory Smoke & Vape helped us out, but was totally unaware of any truck rental reservation,Ray helped us out.

Teri M. on

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