My issue is with U Haul, not with this location. I am not thrilled with the lack of service when I called to make and then revise the reservation.
Trailer Rental & Towing in Malvern, PA at U-Haul Moving & Storage of Malvern
Moving to or from Malvern, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Malvern, PA 19355 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Malvern, PA
Cargo trailers in Malvern, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Malvern!
Utility trailers are perfect for towing large or oversize cargo in Malvern, PA 19355. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Malvern provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Malvern, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Malvern, PA online today!
Trailer and Towing Supplies
Trunk ran fairly well but was an old truck without power windows. Upgrade fleet or give a discount to customers assigned to older vehicles. Consider additions to trucks to make it easier to get in and out. Door was too high.
I had to clean the truck from the previous renters usage.
Customer service was quick and well informed. However the truck I rented was not well maintained. It was clean and there were no apparent issues but after 10 mins of driving, it was clear the truck needed maintenance. I was very nervous that it was going to break down.
The staff were professional and quick making the process simple.
Mileage was wrong when I got in the truck. I documented it with a picture but it was never updates.
Rental was seamless and good as always. Customer parking is limited, although this is understandable. The return procedure is a bit confusion, as the sign says to stay with the equipment, while an employee said that I could just drop and go.
Can't think of anything
Long waits in line. Only one person at the desk, and a customer had a lot of questions. Took about 15 minutes, and no second desk attendant was called. Customer parking is grossly inadequate. Very difficult to move around the lot with your own vehicle and rental truck due to so many rental trucks on the premises.
Customer traffic was clearly very busy. I observed what appeared to be productive and efficient work by the employees, and certainly by the agent who handled my rental.
All good. Staff knowledgeable and friendly!
Great location (my normal one) and as usual I have nothing negative to say. Keep up the good work!
Update customers when preferred pickup location isn't available and offer a different truck size or let them choose a different location instead of changing the location to an hour away and charging for the difference in mileage. It cost me twice as much as planned. The truck worked well and got the job done but if I'd known ahead of time that it would cost twice what I expected I wouldn't have rented the truck.
Didn't interact much there. Staff member came out, asked for keys, and said he'd email the receipt Not related to this location, but your online order, check in and return all stink. Online presence needs huge improvement.
Check the vehicle for any type of damage that could possibly cause a traumatic experience or accident. While traveling from Philadelphia to Florida, while driving on I-95, we heard a loud boom. Turned out to be a piece of metal hanging from the truck over the inner rear, driver's side tire, causing it to explode. This happened while doing 65 on I-95 which could have been fatal.
Get an App that works. Staff are great but really overworked and an app that actually works to allow pick up would be great!
They were very busy (it was Saturday after all). But they were handling the flow extremely well. I was checked in and out the door in a very quick amount of time. Very nice interaction and the truck was great. Will use this location in the future. Thanks!
Appears that they totally overbook the rental allotment. Truck I received in need of Mechanical work on transmission
Have dealt with this location before. 5 stars all around. Dropped off truck after hours, so no human contact on this visit.
My trip was fine, but the seats in the cabin of the truck had soil all over them. And on top of that, I was overcharged by you guys according to my online receipt and the transaction on my bank account.
The truck alignment is off and needs new windshield wipers
This is now all over social media and Yelp and Google!!!!!! NEVER AGAIN!! I waited 45 minutes on the phone so I could speak to someone in person. I rented a 26 foot truck rented and confirmed from Malvern. Instead of calling me they just changed the reservation to Pottstown. I only realized because I checked it. Then I called and waited another 30 minutes and said that's too far away they said they don't have any other 26 foot trucks and partially refunded me. I said OK that's fine, I will drive to Pottstown. Today (MOVING DAY!!) instead of calling me, they once again changed my reservation on-line and I got an email. If I didn't have access to email I would not have even known that they changed the location back to Malvern on moving day and DOWNSIZED my 26 foot truck to a 20 foot truck!! ðŸ¤¬ðŸ¤¬ðŸ¤¬
Keep up the good work. Receiving staff member very friendly, efficient, and courteous.
No suggestions - easy rental process, large fleet, excellent service