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Quintin T.
Customer Reviews for Old Milltown Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very courteous and took care of dropping it off quickly. Thanks
Greg G.A wonderful couple who works well together, and provides a very welcoming atmosphere.
Kevin G.Have more of a variety of U-Haul trucks to choose from.
Lorie M.Friendly professionals here!
John D.Excellent service, staff friendly
geneva B.Great uhaul location absolutely clean property the hole place smelled as home extremely clean and we'll kept, fast in and out uhaul was ready to roll. Thanks altot.
Luis M.The people at this location are great to work with and are very nice and friendly and make a great impression.
MICHAEL C.Good people
Marlene T.the running board on the cargo van is a hazard because it is so narrow. Its presence interfers with stepping down from the vehicle when exiting and it is too narrow to use safely when entering the cargo van. If it wasnt for that I love that vehicle! James and Dottie are fantastic owners of old milltown storage, are very customer service oriented and always give thier customers the best service,
Sandra R.James is very professional and very helpful. Highly recommended place for any rental and dropoff location.
Ruben R.This is a clean and secure storage units The owners are personable and helpful You will be happy you choose this storage place
Peggy A. | Overall ExperienceVery clean and organized facility! Highly recommend!!
James W. | Overall ExperienceThank you Dottie and James!
Sandra R.I see no need for improvement. Very nice couple, so helpful and great at offering suggestions. I definitely would recommend them.
Marion A.Nothing-the owners are wonderful people!
Erik L.Top customer service. Would definitely recommend this location .
JOYCE F.Excellent owners. very customer friendly and helpful. Kudos to this office.and its owners. represent uhaul very well.
ELBERT E.Very courteous and helpful staff. Went above and beyond to make sure I had a pleasant rental experience.
Andrew H.Theres no service out there, app doesnt work…
Dustin C.Likewise, the folks were extremely courteous and professional!
Rigoberto H.I am a WIDOW, and I had to move my husband's things after death. We were separated but I still had to be the one, being his spouse. I didn't like the fact that I did the order over the net not checking the insurance. Then, when I got a magnifying glass I see I got charged for it anyways. Pretty Sneaky!!! Those charges should be reimbursed.
LISA R.Staff was very nice and helpful.
ANTHONY B.Love the people that was there.. They were really sweet
MARIA B.Always a pleasure to rent from. Great people
David S.Fast easy to work with and very knowledgeable!
Harley A.Everyone was extremely courteous, the trailer was clean and well maintained. It was a pleasure doing business with you. Thanks!
Elizabeth R.First-rate service, friendly and helpful staff.
Michael P.The representative at this location was extremely helpful in our trip planning. I highly recommend this location to anyone renting a truck or trailer.
RICHARD L.Great customer service! Will definitely rent from you again.
Richard S.Owners are very hospitable and friendly. I will recommend them.
Angie D. | Overall Experiencethe best u haul dealer in the area
Sandra R.This location is the best I've encountered, EVER, in 40+ years of military and retiree moves ! Thanks to both of them !
MICHAEL M.Fix your vehicle sign in so people dont get screwed over and charged even more money when there truck is brought back with hours to spare.
Tasia W.Everything was great. Owners always on site and quick to help with friendly and knowledgeable service.
Thomas S.Very prompt and courteous. Was taken care of quickly and got me on my way. Highly recommend.
Scott P.Nothing ! Just great folks running this small operation, great to deal with !......will definitely go back, when I need a trailer...Thanks, Mike
Michael M.Old Milltown UHaul is outstanding! I highly recommend them.
Robert S.It was a pleasure dealing with the staff. May God Bless and keep them always.
Michael M. | Overall ExperienceOutstanding U-Haul business !!!!!
Tommy C.Friendly folks, always prompt with rental, enjoyable to work with. No problems there.
Timothy B.thank you for your excellent service James and Dottie.
SANDRA R.Nothing the owners are very friendly and had everything ready for us when we arrived.
Sabre B.Excellent customer service. Very quick in getting the truck and very friendly.
TIMOTHY M.On your Uhaul site would be helpful to know the door dimensions of the enclosed trailer. Door opening size is why we had to get 2 different trailers.
Carrie T.Old Milltown Storage was great to work with and very professional. I'll definitely recommend them in the future.
Phillip G.Area Manager Mark Osborne was very attentive to my conplaint and concerns.
SURAJ A.your service always exceeds expectations. Thank you James and Dottie!
SANDRA R.Awesome folks, even provided curb service for the rental! Super easy!
Danny W.The staff are wonderful and very helpful. The orientation was excellent regarding how to access my unit. My unit was spotless. I highly recommend this storage facility.
Madelyn L. | ReservationVery clean, easy to access and would use again
Jonathan J. | Overall ExperienceThe facility is very clean. The staff is very friendly!
Donna S. | ReservationThe staff was super helpful and was able to check me in very quickly. The location is clean and well maintained.
christine b. | ReservationWonderful staff and facilities made picking this location for storing our household goods an easy decision.
CHRISTOPHER G. | ReservationI was so stressed about my move and returning the rental moving truck. What a relief to be able to turn the truck in at this facility after unloading it 😃
Sharlene K. | ReservationSuper nice people and facility was always clean and comfortable. Managers always knew when you were there. Will use again when necessary.
Linda J. | Overall ExperienceThese people went above and beyond for me, and for other costs. I saw them helping....great people!
LYNN FRANKLIN C. | Overall ExperienceAwesome service everytime.
CHANEKA C. | Overall ExperienceFacility is clean and well maintained. Staff is helpful and friendly. Definitely the best storage facility-- we have used it several times over the last 10 years. Thanks!
RICHARD PAUL R. | Overall ExperienceExcellent in every way! We will always come here for our moving and storage needs! Great people!
Joann I. | Overall Experiencerented a unit at fort Storage on Aalon Bld instead and turned in truck there. It was a good experience.
MARTHA L. | ReservationGreat experience for 6 years, Thanks!
LEON GEORGE B. | Overall ExperienceWonderful service and courteous employees.
Privacy R. | First ImpressionsThe reservation process was so easy, and Dottie is wonderful to work with. Highly recommend.
Privacy R. | First Impressions