Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fix your vehicle sign in so people dont get screwed over and charged even more money when there truck is brought back with hours to spare.
Everything was great. Owners always on site and quick to help with friendly and knowledgeable service.
Very prompt and courteous. Was taken care of quickly and got me on my way. Highly recommend.
Nothing ! Just great folks running this small operation, great to deal with !......will definitely go back, when I need a trailer...Thanks, Mike
Old Milltown UHaul is outstanding! I highly recommend them.
It was a pleasure dealing with the staff. May God Bless and keep them always.
Outstanding U-Haul business !!!!!
Friendly folks, always prompt with rental, enjoyable to work with. No problems there.
thank you for your excellent service James and Dottie.
Nothing the owners are very friendly and had everything ready for us when we arrived.
Excellent customer service. Very quick in getting the truck and very friendly.
On your Uhaul site would be helpful to know the door dimensions of the enclosed trailer. Door opening size is why we had to get 2 different trailers.
Old Milltown Storage was great to work with and very professional. I'll definitely recommend them in the future.
Area Manager Mark Osborne was very attentive to my conplaint and concerns.
your service always exceeds expectations. Thank you James and Dottie!
Awesome folks, even provided curb service for the rental! Super easy!
They are the best.
Husband and wife were very customer oriented and provided exceptional customer service.
It was so nice to deal with people instead of having to stumble through the online system myself! Especially the sweet couple who run the location! :)
Very friendly and helpful. Unbeknownst to me, they did not have some of the equipment I ordered when I reserved the truck, Dottie called to inform me of such and offered me a larger truck that came with this equipment. She educated me on everything I needed to know when I picked up the vehicle and met me as soon as I returned it. Highly recommend Old Milltown Storage in Milton, Florida if you need a Uhaul.
Great folks, extremely helpful and friendly
This location was exceptional in friendly competent service and a truck that was clean in good condition.
This location is EXCELLENT!!! I specifically go here for all my rental needs. Husband wife team VERY personable, caring and helpful.
Rented a truck and also a storage room. Owners where kind and very helpful, would recommend them to anyone.
Very nice staff and courteous
Thank you James and Dottie- you are the best!
Nothing. Wonderful people to work with.
Love this location. Staff always helpful, friendly and maintain facility outstanding. Always clean and professional looking. Used this facility regularly and have recently moved, will miss them.
Return was fast and simple.
The staff are wonderful and very helpful. The orientation was excellent regarding how to access my unit. My unit was spotless. I highly recommend this storage facility.
excellent service
you re alwas the best! thank you for all the great service.
Great customer service. 2nd time I have used old milltown in last 6 months. In and out in a flash, trucks/trailers are clean and ready. Highly recommend!!
thank you for all you do james and dottie. you have provided such great service! sandi r
Outstanding customer service
This is the best U-Haul Store I have ever used including my 26 years of active duty Navy service. Absolutely the best customer service and attention to my needs ever!! Thank you all so much!!!
Just keep treating customers like you treated me
Friendly, knowledgeable. Will do all my rentals from this location in the future.
Customer service telephone line definitely lacking over an hour and a half trying to get assistance either on hold being disconnected recalling setting on hold 4 times for excess of 15 minutes extremely frustrating
I have a busy antique/vintage business, James always is able to find me a trailor sometimes at the last minute. very reliable and customer service oriented. Best Uhaul location in Milton/Pace!
dottie and james are the best
I had a excellent customer experience with this location and would recommend it to anyone who's looking to rent.
Nothing
My experience was far too pleasant to recommend changing anything. The people at this location were extreamly easy to deal with as was their parking and equipment area easy to navigate, very spacious!
Well one thing is you got price on the truck that said 19 dollars a day plus miles I got truck for two days an it cost me 60.00 that should have only been 40 with 100 miles it's was 160 something dollars I then went over miles an paid another 100 plus filling gas tank back up an 60.00 just feel like we got robbed most likely won't ever do it again
Outstanding, very friendly, quick and efficient.
Nothing. This is a great place to get a U-haul
Have a gps installed in vehicle on long trips. I used my cell phone. Other than that, it was outstanding.
Nothing They were Great People and very Professional.
James and Dottie are the best. wouldnt resnt from any other Uhaul dealers.
Very clean, easy to access and would use again
The facility is very clean. The staff is very friendly!
The staff was super helpful and was able to check me in very quickly. The location is clean and well maintained.
Wonderful staff and facilities made picking this location for storing our household goods an easy decision.
I was so stressed about my move and returning the rental moving truck. What a relief to be able to turn the truck in at this facility after unloading it 😃
Super nice people and facility was always clean and comfortable. Managers always knew when you were there. Will use again when necessary.
These people went above and beyond for me, and for other costs. I saw them helping....great people!
Awesome service everytime.
Facility is clean and well maintained. Staff is helpful and friendly. Definitely the best storage facility-- we have used it several times over the last 10 years. Thanks!
Excellent in every way! We will always come here for our moving and storage needs! Great people!
rented a unit at fort Storage on Aalon Bld instead and turned in truck there. It was a good experience.
Great experience for 6 years, Thanks!
