Customer Reviews for Pacific NW Buildings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pacific NW Buildings

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Brittany B. on

Rating:

Customer service was excellent. Will definitely use again just based off that. Friendliest and easiest U-Haul experience I've had. Thanks!!

Simon D. on

Rating:

too slow when there is more than one person waiting, mainly because their payment machine was down and (according to them) had been down for a while from U-Haul. Really nice lady though...

PETER K. on

Rating:

Found this place on my own

Joe S. on

Rating:

Customer did not leave a comment.

mandy E. on

Rating:

Customer did not leave a comment.

Amy W. on

Rating:

Customer did not leave a comment.

Jonathan C. on

Rating:

Customer did not leave a comment.

Kathryn P. on

Rating:

Customer did not leave a comment.

Daniel O. on

Rating:

Customer did not leave a comment.

Robert S. on

Rating:

Fix the location on U-hauls map it shows the location in a different area than it truly is.

Nick W. on

Rating:

Great & friendly staff!

Holly B. on

Rating:

Nothing, it was great

Claire S. on

Rating:

????????????????????

Karla G. on

Rating:

I don't have any idea how it could be better

JUDY S. on

Rating:

Have used you a couple times this last few months and had no problems. Had to rent a certain size for a one way trip. Wanted a different one but the one we got worked

Johnathon S. on

Rating:

Pay attention. Do job correctly.

Brenda L. on

Rating:

Customer did not leave a comment.

Joshua A. on

Rating:

Absolutely nothing. The process was straight forward and the woman associate was very friendly and professional.

Kelley R. on

Rating:

Customer did not leave a comment.

JASON N. on

Rating:

Friendly and helpful staff.

Tim H. on

Rating:

Customer did not leave a comment.

jeffery J. on

Rating:

My agent was very professional and accommodating and very friendly , In the future I will come back to her for all of my U-Haul needs.

Gabriel J. on

Rating:

Customer did not leave a comment.

Claire P. on

Rating:

This location doesn’t actually exist anymore which would have been nice to know to avoid driving around Scappoose for an hour looking for it. Fortunately the person at the location was extremely helpful. Also would have liked for the original drop off place to have taken my truck instead of making me drive to the other side of town because they were “full”

robert S. on

Rating:

Customer did not leave a comment.

Kalen M. on

Rating:

Front office was very helpful. Had trailer hooked up to truck and ready to go when i got there.

daniel F. on

Rating:

Customer did not leave a comment.

Adam L. on

Rating:

Customer did not leave a comment.

Beth W. on

Rating:

Customer did not leave a comment.

Robert G. on

Rating:

Roll up door is in need of lubrication as does the door latch otherwise great.

Tom M. on

Rating:

Customer did not leave a comment.