Customer Reviews for Pat's Pheasant Grill LLC
(U-Haul Neighborhood Dealer)

57 reviews

300 Locust St   Arlington, OR 97812

Location Hours

  • Mon: 8 am - 6 pm
  • Tue-Wed: Closed
  • Thur-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

300 Locust St
Arlington, OR 97812

Services at this Location:

Location Hours

  • Mon: 8 am - 6 pm
  • Tue-Wed: Closed
  • Thur-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Make sure at least someone is around to help you get into the truck remote entry for this location can be difficult due to the service in the area. I had a very horrible experience , In a 100 and something degrees I was left out there had to stay by my truck in order to remotely get into it to the point of having heated Exhaustion.

TERESA S. 
Rating:
5.0

Having a local service is appreciated.

Leslie W. 
Rating:
5.0

Customer did not leave a comment.

Leslie W. 
Rating:
5.0

Nothing. Pat went above and beyond to make sure we were ready to tow our car.

Sarah M. 
Rating:
5.0

Customer did not leave a comment.

Tommy S. 
Rating:
3.0

Have trucks available. We were downsized twice and then had to drive out of our way to pu k up the truck, wasted valuable time.

Geoff F. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Was a great place to drop the trailer off

jason D. 
Rating:
5.0

Customer did not leave a comment.

PAT S. 
Rating:
5.0

One of the employees at the Pheasant Grill told me I had the wrong number. I called Pat on his cell and he was excellent to work with. Glad I rented from him.

Gene C. 
Rating:
4.0

Customer did not leave a comment.

conrad B. 
Rating:
4.0

Customer did not leave a comment.

Debbie B. 
Rating:
4.0

Customer did not leave a comment.

Sharen M. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

ROBIN H. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

Lam L. 
Rating:
3.0

Customer did not leave a comment.

Jeremy S. 
Rating:
5.0

Drop off was fine, your people said it was th Pheasant Restaurant, it is across the street, update your info.

Tina A. 
Rating:
5.0

Customer did not leave a comment.

ruben W. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
4.0

Customer did not leave a comment.

Paul C. 
Rating:
3.0

Customer did not leave a comment.

Douglas D. 
Rating:
4.0

Customer did not leave a comment.

RANDALL B. 
Rating:
3.0

Customer did not leave a comment.

Anne M. 
Rating:
5.0

I didn't use the big dolly. Too heavy to cart up three fights of stairs. A small one would have been better for me, but,......live and learn.

john G. 
Rating:
5.0

Customer did not leave a comment.

PAT S. 
Rating:
4.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Cut out all the stupid hidden fees and make it more reasonable to rent for normal everyday people to use...

Steve T. 
Rating:
5.0

Customer did not leave a comment.

jeremy K. 
Rating:
3.0

Have more types of equipment available.

Christian F. 
Rating:
3.0

Customer did not leave a comment.

DEBORAH L. 
Rating:
4.0

Overall it was good but there were charges neither of us knew about and was not explained to me over the phone while I made the reservation. But the gentleman at the pick up location was very nice and sincere

terese L. 
Rating:
4.0

This was 40 miles from where I wanted to pick up. I understand that it's unavoidable, but not fun to do extra during a move.

Nichole J. 
Rating:
4.0

Customer did not leave a comment.

Karla D. 
Rating:
4.0

Customer did not leave a comment.

John N. 
Rating:
4.0

Customer did not leave a comment.

CORBY R. 
Rating:
5.0

Customer did not leave a comment.

Pat S. 
Rating:
2.0

needs more training on billing. Charged my credit card twice causing bounce fees at my bank. also billed us for the wrong insurance. we ordered the $42 one and he charged us $70.

Michael F. 
Rating:
3.0

Pat, the owner of the location was great. Met up with me and had me taken care of in no time. Cool guy that made the difficulty of my drive to the location (an hour and a half away from my original pick up) more bearable. I wasn't aware that I would have to drive 75 miles away in order to pick up the truck until 5pm the night before I was supposed to get my vehicle. This was a significant inconvenience and added a solid 3 hours to our move. Would have been good to know this information well ahead of time so that I could make arrangements.

JOSHUA P. 
Rating:
5.0

Customer did not leave a comment.

PAT S. 
Rating:
5.0

Customer did not leave a comment.

PAT S. 
Rating:
5.0

Customer did not leave a comment.

PAT S. 
Rating:
3.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Pat S. 
Rating:
5.0

Customer did not leave a comment.

PAT S. 
Rating:
5.0

Customer did not leave a comment.

ROBIN H. 
Rating:
3.0

They forgot we were coming so it took a long time.

Ashley O. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
3.0

Customer did not leave a comment.

DEANNA G. 
Rating:
5.0

Very nice gentleman to work with

JUDY H. 
Rating:
5.0

Pat pick me up at local airport, were there no other transportation choices. Appreciated that.

LARRY F. 
Rating:
5.0

Customer did not leave a comment.

MAUREEN S. 
Rating:
5.0

Customer did not leave a comment.

Megan I. 
Rating:
3.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Great service! I would recommend using this dealer.

Peter M. 
No reviews have been submitted for this location.

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