Please have a more designated visible place to put the locks. Seems to be a reoccurring issue that I can never figure out where im supposed to attach this at pick up location.
Steffanie P
Star Car Audio Window Tinting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hermiston, OR 97838
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Customer Reviews
- 4.5 Average Customer Rating
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This is no reflection on the pick-up location in Hermiston, they were great. This review is about U-Haul and the reservation system. I made a 10 foot truck rental to be picked up in Pendleton OR. I received a call from U-Haul the afternoon prior to picking up the rental, saying there was no 10 foot truck available at my preferred location. If this was the case then it should not have been an option to chose when I made the reservation. They then told me there was a truck available at a location approximately 10 miles outside Pendleton at PJ's Truck Repair and that I would have to do a mobile phone check out. When I got to this location I was not able to do the mobile phone check out as PJ's did not set up the rental for this process and they were not open. I then called U-Haul and then had a 15 truck in Hermiston, which was 20 plus mile the opposite direction of Pendleton. This constant mess up on my reservation by U-Haul and its affiliates added time to an already long day driving in hazardous road conditions.
Richard PYou need to find more people like Miguel he was courteous professional knowledgeable efficient the truck was easy to drive and to load 👍 I had a great experience thank you. Douglas Wagner
douglas wThe owner of the establishment was absolutely wonderful. Just moved here and still figuring out the area. He helped me get a taxi back home after dropping off the u-haul. This guy was very helpful and made the experience easy and I felt very welcomed.
Jordan ZMake sure trucks are clean! Ours had trash in the front seat area. The check engine light was on and stayed on the whole time.
Delpha S