Nothing. Pat went above and beyond to make sure we were ready to tow our car.
Sarah M.
Customer Reviews for Pat's Pheasant Grill LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have trucks available. We were downsized twice and then had to drive out of our way to pu k up the truck, wasted valuable time.
Geoff F.Was a great place to drop the trailer off
jason D.One of the employees at the Pheasant Grill told me I had the wrong number. I called Pat on his cell and he was excellent to work with. Glad I rented from him.
Gene C.Drop off was fine, your people said it was th Pheasant Restaurant, it is across the street, update your info.
Tina A.I didn't use the big dolly. Too heavy to cart up three fights of stairs. A small one would have been better for me, but,......live and learn.
john G.Cut out all the stupid hidden fees and make it more reasonable to rent for normal everyday people to use...
Steve T.Have more types of equipment available.
Christian F.Overall it was good but there were charges neither of us knew about and was not explained to me over the phone while I made the reservation. But the gentleman at the pick up location was very nice and sincere
terese L.This was 40 miles from where I wanted to pick up. I understand that it's unavoidable, but not fun to do extra during a move.
Nichole J.needs more training on billing. Charged my credit card twice causing bounce fees at my bank. also billed us for the wrong insurance. we ordered the $42 one and he charged us $70.
Michael F.Pat, the owner of the location was great. Met up with me and had me taken care of in no time. Cool guy that made the difficulty of my drive to the location (an hour and a half away from my original pick up) more bearable. I wasn't aware that I would have to drive 75 miles away in order to pick up the truck until 5pm the night before I was supposed to get my vehicle. This was a significant inconvenience and added a solid 3 hours to our move. Would have been good to know this information well ahead of time so that I could make arrangements.
JOSHUA P.They forgot we were coming so it took a long time.
Ashley O.Very nice gentleman to work with
JUDY H.Pat pick me up at local airport, were there no other transportation choices. Appreciated that.
LARRY F.Great service! I would recommend using this dealer.
Peter M.