Truck went out multiple times it was horribleISAIAH LAMAR J.
Customer Reviews for PC Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When checking in the equipment after hours it would be nice to be told that you have to do all of your check-in before you leave the property me I was trying to do my check in as I was on my way home and it wouldn't allow me to do that so to be told that at the time of pick up that would really help your customers who don't know but I thank you for your rental and if I need one in the future I would definitely rent from you and now that I know the check-in procedures it would definitely make it more convenient for me the next timeLINDA J.
I have reserved from this location again next week. Service was great ðŸ‘KIMBERLY REYNOLD C.
Im just curious hope the total was already known when I picked uhaul up? That's all, just puzzled.DEREK BRIAN B.
Very easy service, get service, highly recommend of you're moving. Very nice staff.Anthony F.
My wife and I had an excellent experience renting a uhaul from this location! Above and beyond customer service and flexibility!MATTHEW WILLIAM B.
Customer did not leave a comment.JOSHUA MICHAEL C.
The truck was pretty worn outYING S.
Customer did not leave a comment.JERADEAN J.
Customer did not leave a comment.Daniel P.
It was closed just dropped off the truckNICOLLE P.
The owner is very kind and attentive to your needs. Total recommend this location. Thanks again.CHRISTINA MARIE F.
The owner was so helpful. He even went out of his way to contact me and set up mobile pickup on fathers day so I could get what I needed to do done for the day. Highly recommend!Tiffany V.
Very professional and friendly. Very simple process. I give them a 10+!!MICHAEL ONEIL K.
Customer did not leave a comment.Mark T.
Customer did not leave a comment.KELLY DAVID W.
Customer did not leave a comment.Robert T.
Customer did not leave a comment.DIRK K.
Customer did not leave a comment.ANGELLA ANN MARI T.
The owner was very helpful and courteous.EVAN BRENT D.
Customer did not leave a comment.Mackenzie N.
Customer did not leave a comment.AHMAD S.
Customer did not leave a comment.Nyun K.
Experience was great! Thank you!Shawn C.
I didn't receive a dolly but was charged for itKayla R.
We have no complaints .Excellent service and truck availabity.We needed a truck to help our dauhghter move and they made everything smooth.TIFFINIE C.
Excellent customer service.ORVAL S.
This is the second time I've rented a motorcycle trailer from this location. First time I had a reservation. This time I was a walk in. Both times was quick and painless. I'll definitely by coming back to this location.DANIEL KARL L.
Customer did not leave a comment.DIRK K.
The gentleman running the counter made my experience amazing. He's a delightful individual on every level.DAVID T.
Customer did not leave a comment.JOHN EDWARD B.
The proprietor was kind n helpful. I had left somethings in the truck but forgot so when I called the next day to go get them he had them folded n put.in a box!!!! What great service. I will be back!! Much appreciation.....michaelMICHAEL EDWARD W.
Customer did not leave a comment.STEPHANIE C.
Excellent customer serviceREINIER P.
Do you have GPS trackers on your equipment? They automatically checked us in before I could get out of the car! Very helpful.WYMANLESLIE H.
I enjoyed the overall experience, however those not a Trump supporter may be turned off by the Trump and Rush Limbaugh images on the wall.DARRIN G.
Rumzi was very helpful, fast and efficient.LEQA KHOURY O.
Customer did not leave a comment.RICHARD GORDON S.
Customer did not leave a comment.KELLY MARIA B.
Customer did not leave a comment.Theresa F.
We ordered a dolly. My husband picked up the truck and it was his first time using the mobile pick up but we assumed the the dolly would have been in the truck which it wasn't. Other than that is was still an easy processChristian J.
Customer did not leave a comment.EMMANUEL CAYETAN C.
Customer did not leave a comment.MATTHEW L.
Very nice and helpful.BRANDI JOY P.
Best place to rent Uhaul. Very friendly and excellent service would highly recommend!!FRANCES KAY T.
Customer did not leave a comment.CATHERINE LAVONN G.
Customer did not leave a comment.MERVA MAHER S.
Customer did not leave a comment.DRAKE WALKER O.
The owner was amazing! Super easy pickup, excellent customer service. Highly recommend!Dustin B.
Customer did not leave a comment.DAVID PELLMAN B.
No improvements needed. Gentleman was efficient, friendly and helpful. Thank you.CATHY S.
Ramsy is an excellent U-Haul specialist. Pleasant experience.BOTOND MARTIN S.
Convenient location, good service.Witold W.
Customer did not leave a comment.SCOTT MCVAY C.
Randy was professional and kind and helpful.. I will never rent uhaul from anyone else as long as this business exists. We had a wonderful experience.HIRUT BEZABEH A.
Incredibly friendly staff! Helpful and cheerful...great rental experience overall!WILLIAM FOREMAN B.
I was very pleased with the service and I will recommend to all my friends . Thank you for the serviceJOHN NICOL B.
Customer did not leave a comment.SAMUEL LEE B.
Customer did not leave a comment.FLORENCIO G.
The light located inside of the trailer didn't work...but other that that everything was fineMARCO ANTONIO P.
Mr. Koury was extremely nice and professional. True patriot!!JABRAN A.
Customer did not leave a comment.RENE M.
Customer did not leave a comment.ROBERT SANDER P.
Perfect customer experienceSANDRA S.
They are very professional and way too nice .. I need it the truck super early and they were so nice enough to meet me earlier than there working hours to help me .. I highly recommend this location...ABBEY M S.
Customer did not leave a comment.Evangeline E.
Great costumer serviceSANA K H.
Customer did not leave a comment.ANN LUGENE B.
I was so impressed how clean and nice the truck was. Rumzi was so friendly and full of information. I will recommend him and his service to everyone. Thank you for making our move easy.Jacqueline C.
The shop owner was a REALLY nice guy. No improvements.LEE CHRISTOPHER B.
Customer did not leave a comment.Cheryl Z.
Customer did not leave a comment.DONALD KEITH S.
Customer did not leave a comment.David R.
Tie dolly wasn't there, had to go to an other location, was revered the $50 guarantee, but that Wasn't enough for my movers I hired from Task rabbit, also Area Nanger Ryan or Brian was extremely rude, he didn't come a place of understanding and thinking about the customer, he was mean! I was area manager before with Penske! He just thought I want credit!!!! The experience is what mattered to me! And drops off was a nightmare! Spoke to 5 agents in a single day just to drop off They know location is closed and I was confused Some agent told me oh I'm responsible for equipment if dropped off, all I formation wasn't in order.RABIA A.
The guy was very nice and very practical I didn't find no overall charge thank you very much guysSHLOMI R.
Customer did not leave a comment.RODERICK F.
Customer did not leave a comment.CHARLES W.
Awesome, fast, productive experience!KYLIE MARIE B.
Only issue I had was logging in location on the mobile device option (location services). Other than that, seamless pickup from PC Plus and very positive experience.VICTOR Y.
Keep it up.LARRY LEE D.
Smooth pick up and drop offWENDY JEAN W.
Customer did not leave a comment.RICHARD EDWARD K.
The man was friendly and helpful and made it easy.VALMOR B.
Customer did not leave a comment.Hiep N.
Ramsey is very cordial and professional. Good guy representing your brandMichael H.
Store manager or clerk wasn't wearing a face covering while taking care of me. I was, he wasn't. State mandated law that we all wear face coverings while caring for customers. Plus he had TRUMP a supporting crap all over his store. I personally don't like Trump. I also feel that NO business should openly support any political views in their store. It offended me. So I'll no longer use them for my rental needs. I'll have to hope other stores can accommodate my needs.FRANCO MARK V.
Great experience!!JAMES DONALD K.
Very friendly. Helpful I've used this location twice and each time I've had amazing service and they always had a truck available. I will and would recommend this location to anyone looking for a uhaul. Very professional and nice service. -StephanySTEPHANIE LYNN B.
Customer did not leave a comment.Gal L.
Make it possible to do all the license, credit card, info, registration in advance so that getting the key is a 5 minute process, rather than a long ordeal. The phone lady was very patient and friendly, but all the preregistration could have been done prior to showing up at the site.Brian K.
Customer did not leave a comment.JAMES JOSEPH S.
Each customer must be warmly welcome by dealers. A pleasant gesture of smile and greetings brings goodwill and repeat customers.CARLOS PATINO D.
Nothing, they were very helpfulBRENTON KENDYLE H.
Customer did not leave a comment.Knisha S.
Excellent serviceMark D.
Customer did not leave a comment.Vered L.
Customer did not leave a comment.Richard D.
The guy was really nicePATRICK A.
Customer did not leave a comment.KIMBERLY LYNN S.
Super fast service & easy So helpfulEVA LORRAINE M.