Customer Reviews for Penn Valley Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Penn Valley Mini Storage

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Joyce S. on

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Customer did not leave a comment.

STEVE P. on

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Todd R. on

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It was smooth the whole way. Thank you

STEVE P. on

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Customer did not leave a comment.

STEVE P. on

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Always the best!

STEVE P. on

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The kind of people at this place, is what makes UHAUL great.

STEVE P. on

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Always super service!

Bruce F. on

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PATRICK S. on

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Barbara V. on

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We just dropped it off - power in the neighborhood was out.

Christine M. on

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Absolutely fabulous! All the people working here are amazing and so nice!

jollenne J. on

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Everything was handled.

RICK S. on

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Everything was great.

STEVE P. on

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Customer did not leave a comment.

Dennis C. on

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The only thing that I can think of would be to have pickup trucks available for rent. Overall it was an excellent rental experience.

STEVE P. on

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Customer did not leave a comment.

SANDRA W. on

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Pam was very personable and helpful!

JEFF O. on

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I rented the small truck for one day, went 11 miles total, stopped at the gas station put in 9 bucks whick was a little over 2 gallons. I didnt leave the truck running idle, just a few trips between houses. 11 miles for the whole day. I was charged an additional 17 bucks because they stated they had to put in 3.3 gallons. I called back to let them know i put in 2 gallons in gas, she asked for a receipt. I didnt have. I understand the ask though. She stated she specificall had her guy check twice and it took 3.3 gallons to get it to the level it was. So i feel overcharged. 11 miles for 5.3 gallons. Just over 2 miles a gallon. The procedure is faulted. I will get my receipt next time for the gas but even 3.3 gallons for 11 miles is just the people guessing. It sucks when you are ripped off. Other than that services were good. I would advise to just prepare to put in way more gas than you used. I entered an email on the contact form and got zero response.

James H. on

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Rates disclosure problem; 1. online I saw $20 a day and $0.69 per mile 2. then when I reserved it, it was $20 / day and $0.39 / mile 3. when I picked up the truck; it was $20/day, $0.039 / mile and 100 miles free. 4. when I returned the truck I was charged the daily rate of $89/day, and a total of $112 I drove 127 miles and left 7-8 gallons more fuel than when I got it. I wasn't sure if the 18 mpg was accurate...it was.

teresa A. on

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Nothing, everyone is so sweet and super helpful!!!??

STEVEN P. on

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great service!

dan G. on

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cold beer when returning the van

Stephen P. on

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Always the best!

John B. on

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Was unable to help with reimbursement of the extra fuel left in the vehicle and or the extra fee for miles on truck. Even though it was turned in a day early.

Oswald F. on

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Charise G. on

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Horrible experience, truck rented in life threatening conditions, poor service, overcharged, no response on calls and complaints. Would never recommend!

melissa G. on

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Matthew H. on

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Larry S. on

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Efficient and easy to find

STEVE P. on

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Rebecca S. on

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James M. on

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Customer did not leave a comment.