Customer Reviews for Penn Valley Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Penn Valley Mini Storage

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Joseph P. on

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margaret l. on

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TERRY B. on

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Nathan confirmed our drop off on the phone and was friendly.

STEVE P. on

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Always the best!

Angela R. on

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Location was no problem but being the truck was reserved way in advance and then moved several times Day and time wise was very poor customer service and we shouldn’t of had to never drive to pin valley from Sacramento when the truck had been reserved already. Took us way out of our way and had us late on our schedule with where we were leaving and going and pushed us a day behind. The location we picked up from was fine just we should of never had to go that far.

Janet R. on

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John R. on

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Richard W. on

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Karina G. on

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Joan C. on

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Maybe your computer system. Had trouble entering a second drivers license.

tony m. on

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The staff is very nice, and the service is excellent.

STEVE P. on

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The Best!

Pam M. on

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Keith K. on

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Van was not available at the guaranteed time and had to come back 2 hours later to pick up.

STEVE P. on

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This place is the best!

STEVE P. on

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STEVE P. on

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This location does not need improvement. Excellent service!

STEVE P. on

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Only this location would I recommend in this area. Class act all the way around. Really great people.

Pam M. on

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Stacy B. on

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GREG S. on

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STEVE P. on

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This is the best location anywhere around here.

Richard M. on

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Gregory M. on

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Friendly, excellent service. I walked into the office and in roughly 5 minutes was driving the truck I'd reserved over the web the day before.

STEVE P. on

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You could have trucks at this location, their lot is usually empty. So I have to travel to the next town to pickup a truck, which usually has to many trucks. I would say you have a distribution problem.

Keith K. on

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Steve E. on

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STEVE P. on

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I rent a truck once a month from Uhaul. This location is the nearest to me and they never have any trucks. The lots in town(10 miles farther) always have 10 or more trucks just sitting around.

TIM L. on

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matthew s. on

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Friendly, helpful, staff and very clean and orderly location.

STEVE P. on

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TIM L. on

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Best Uhaul center in town!

Michael H. on

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update online portal to reflect real time business hours for scheduling purposes to be location specific. Everything else is 5 star.

Francis M. on

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Love this location. Always clean vehicles and no hassle check-ins. Mike and Pam really know what they are doing!

STEVE P. on

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I have been to a lot of Uhaul offices, but this is the best.

Dennis C. on

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Robert R. on

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FERNANDO D. on

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I had difficulty while driving, bumpy ride with hard to steer many times. Upon stopping for gas I discovered the front tire were horribly worn out. The inside third of both tire were wore down past to a bald state. There need to be better inspections while performing service checks. The tire were illegal.

caroline k. on

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Michael M. on

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STEVE P. on

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Can't improve on this place, it is excellent. Very knowledgeable, polite; and helpful employees. Very clean trucks and trailers.

Jeannette M. on

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Extremely happy excellent customer service thank you very much

mike s. on

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Had to correct them on over charge for mileage. But they corrected. Corporate should only charge insurance for days used not days allowed. Someone else is going to rentbthe truck the next day and get insurance when I already paid for it. Corporate double charging. Uhaul BS

Steve C. on

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Marinus C. on

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