Customer Reviews for Peoria Gas & C Store LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Peoria Gas & C Store LLC

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Kip H. on

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They were efficient and friendly.

juan S. on

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The associate Saad was fantastic! Great guy!

Samuel I. on

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The guy running the gas station this location is attached to was no where to be found for the first 5 mins I was there. Once he showed himself, he was brash and loud, used foul language and threatened to cancel my reservation if I asked any more questions. This was probably THE WORST CUSTOMER SERVICE EXPERIENCE I have ever had anywhere. After I signed the paperwork (that he didn't seem to understand and he finished swearing at me for asking questions), he asked me if I knew how to connect the trailer. I told him that I could figure it out so he left me to do just that. Again NO CUSTOM SERVICE. The interior of the trailer smelled like an ashtray because there were dozens of cigarette butts strewn inside. This was a horrible experience. Uhaul should be ashamed to allow someone like this to represent their company and their brand. When I called the customer service phone number to let them know about my experience, the lady who answered the phone simply wanted to know if I got the trailer and if it made it to the final location. She did not seem to care in the least about anything but that. In the future I will be seeking other genders for my moving needs. Uhaul has proven to me that they simply don't care.

Jim K. on

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Customer did not leave a comment.

Charles B. on

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Do not double charge for gas

Toni R. on

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The guy who gave me the trailer admitted that he was new and did not know how to connect the trailer to the car. As this was my firt time as well, I didn't know either. Turns out he didn't lock down the trailer so could have come off my hitch. I'm lucky my next door neighbor checked it out for me before I loaded it and drove on the freeway.

David M. on

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KAREN P. on

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Debbie D. on

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The personnel was a pleasure to work with

george M. on

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Hassle free, friendly, technology friendly process. Windows could us better attention. But it's been the best Uhaul experience I've had so far and I will return there for sure.

larry H. on

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Sal was great... very friendly!

Timothy D. on

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Ratha K. on

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William V. on

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Grease up the trailer brakes. More maintenance on the equipment will make the next rental happy

iina C. on

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The owner had very bad customer service

DONNA S. on

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joaquin C. on

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Danial M. on

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Very Polite and helpful.

Roxanne B. on

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I was under the impression that $19.95 was the price thats what he said so I came down and started the rental price and would never had got it for $29.95.

Michael R. on

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I arrived 13 minutes early to pick up truck and the truck was checked out to me with out letting me know I would be charged an extra day for the 13 minutes now I am waiting for a 40$ refund that could of been avoided if the individual behind counter told me I was early and I could wait or change my reservation time to drop off same time I picked up very angry

Penny K. on

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I only went to this location because the trailer I needed was not available at my original choice. Nothing against the individual who assisted me but having a gas station act as a U-Haul location is not very effective the personnel lacks knowledge of the equipment and as a gas station it’s too busy dealing with customers to really assist in the U-Haul experience.

Tish W. on

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Shirley N. on

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john P. on

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Great Service

Joann J. on

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This is a one man gas station. He seemed more concerned with the other customers coming in the store . It took him about 15 minutes to finally get it processed.

Melody G. on

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Christina E. on

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Have the clerk wait until the customer has received the email regarding the mileage and gas before giving the keys.

Judith B. on

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Martin C. on

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Marion L. on

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Truck was not in good running condition transmittion was slipping thank goodness we didn't break down! Budget rentals offer aarp discount so were done renting from you!

Robert J. on

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The trailer was perfect it towed excellent it was a very good experience I would definitely do it again if the need comes up

on

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Need a place to park big rig I needed furniture pads for restaurant equipment that i had to deliver and I had to park in the middle of the road to pick them up.

Desiree M. on

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Nothing