Customer Reviews for Plumb Bob Automotive
(U-Haul Neighborhood Dealer)

48 reviews

6397 Middlebelt Rd   Romulus, MI 48174

(734) 403-4186

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: 9 am - 2 pm
Special Operating Hours
  • 10/31/2021 - 11/5/2021: Closed

Services at this Location:

Contact Us

(734) 403-4186

6397 Middlebelt Rd
Romulus, MI 48174

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: 9 am - 2 pm
Special Operating Hours
  • 10/31/2021 - 11/5/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The only thing I think would be helpful is to know that when you are picking up the truck it doesn't have a full tank of gas.

Angela G. 
Rating:
5.0

Customer did not leave a comment.

Peter P. 
Rating:
5.0

Customer did not leave a comment.

KRISTIAN B. 
Rating:
5.0

It was my 2nd time & as my first pleasant experience, Bob was kind but professionally helpful to take care of situation which the 15' truck I reserved wasn't returned at the time I got dropped off, so he offered me for 26' truck he had. My plan went well as scheduled & I'm very much satisfied. Thanks very much Bob. I highly recommend this U-haul location.

ANGIE K. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

DELISHA REGINA G. 
Rating:
4.0

Customer did not leave a comment.

Christopher S. 
Rating:
3.0

Customer did not leave a comment.

Keith F. 
Rating:
3.0

Customer did not leave a comment.

ELIZABETH K. 
Rating:
5.0

My online check in took long time & kept asked another reference people whom I provide was available to contact, but online representative said unavailable to contact. I went inside if store & Bob, the owner of business helped me right away without any delay. Excellent service. Thank you.

angie H. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Nothing they couldn't have been nicer or more helpful if he wanted

DARRYL P. 
Rating:
5.0

Nice location.

JASON MATTHEW F. 
Rating:
5.0

Customer did not leave a comment.

DENNIS ALLAN D. 
Rating:
4.0

Customer did not leave a comment.

Erik E. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
3.0

don't leave the wires by the surge brake

BRAEDEN JOSETH T. 
Rating:
5.0

Very friendly, quick and efficient.

laura J. 
Rating:
5.0

Customer did not leave a comment.

Neal O. 
Rating:
4.0

Customer did not leave a comment.

LYNDA-ANNE ANTOY C. 
Rating:
5.0

Customer did not leave a comment.

TANGRA BERNABA-I C. 
Rating:
5.0

Customer did not leave a comment.

MAYME JANE A. 
Rating:
5.0

The representative was AWESOME!

MARIAN DENISE J. 
Rating:
3.0

Customer did not leave a comment.

Brianne J. 
Rating:
5.0

Cool guy, helped me with the trailer, nice place. Great experience.

DARRYL W. 
Rating:
5.0

Very friendly and fast service!

Lisa S. 
Rating:
3.0

Customer did not leave a comment.

Shaun H. 
Rating:
4.0

Customer did not leave a comment.

Ahnamaria B. 
Rating:
2.0

Don't change people's locations. Very inconvenient.

Dylan P. 
Rating:
5.0

Bob, the owner and manager, was very nice and extremely helpful. A super guy who understands and exemplifies customer service! He was so helpful when we returned the trailer! Thanks, Plumb Bob!!

SANDRA R. 
Rating:
4.0

Customer did not leave a comment.

LYLE Y. 
Rating:
5.0

Customer did not leave a comment.

Gregory L. 
Rating:
3.0

Customer did not leave a comment.

PAIGE ELIZABETH N. 
Rating:
5.0

The computer was acting up but other than that everything is excellent! Bob is very accomodating!

JENNIFER SADANG A. 
Rating:
5.0

Customer did not leave a comment.

JAMES JOSEPH S. 
Rating:
3.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

TAUREANJERMAINE A. 
Rating:
1.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Bob was courteous and friendly. He helped us with the defect in the back door .

SALIM MIKE M. 
Rating:
5.0

Tom was very polite, helpful and explained the emergency braking system and what to do in case of brakedown.

DARRELL WAYNE M. 
Rating:
4.0

Drop off facility was fine and staff great. I don't expect a lot - I recognize JM just picking up a rental truck. But that pick-up experience should be considered unacceptable.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL R. 
Rating:
3.0

Customer did not leave a comment.

TARIQ ISMEAL H. 
Rating:
5.0

The truck just needs a wheel alignment! I will definitely recommend this location!

Gina B. 
Rating:
5.0

I absolutely love UHAUL...I broke my foot the day before I was to turn the truck back in, and couldn't get it back in until 2 days later. The only thing I got charged for was the over mileage of $36. I have to say I will forever be grateful to UHAUL and I will continue to do business with them all the time.

TYLER Z. 
Rating:
5.0

Customer did not leave a comment.

THOMAS EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

BONNIE BIANCA U. 
Rating:
2.0

Customer did not leave a comment.

Susan N. 
No reviews have been submitted for this location.

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