I tried to change the drop off location to San Antonio on your website and of course it did not go through. I then tried to call the number provided on your website and of course I could not get through. As a result I had to pay for an extra day plus all the mileage to return the truck to the pick up location at 1888 Barker Cypress. I feel I have no choice but to pay this outrageous bill, but I do have a choice on what company to use next time and it will NOT BE UHAUL!!!!Lauren S.
Customer Reviews for Post Xpress Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOSE C.
Everyone was so friendly at this location.Leah S.
Customer did not leave a comment.Tinita S.
It's service is fast and customer friendlyRabiat A.
SCAM SCAM SCAM!!! He tried to sneak and put insurance on my trip. When I caught it he acted confused, then refunded me dirty money out his pocketâ€¦. Then I get home and see he went in and put that I drove the uhaul 30 miles and he charged me for it. I only drove 14 miles. And had the uhaul 40 minutes. When I called back he acted confused and told me not to come back to the storeâ€¦..Da'Miere G.
I was not aware the location would be closed on the day I rented the truck, I had to use an app to pick up and return, returning the truck is where the problem arose.Suleooay S.
We paid for a 10$ dolly and it was not in truck Did not like that it was so hard to get I. Touch with someone and was frustrated that location was closed for the dayRonald S.
Customer did not leave a comment.Surya Chetan M.
Thank you very much. the truck was great. But, I have ordered a dolly and there was not one in the truck and later on they trying to charge me $17 for it.. Please make sure the bill is adjusted and/or credit is issued. Thank you.EDGARD P.
No drop box after hours and no communication about it being a Uhaul drop off location.DANIEL M.