Customer Reviews for Premier Mini Storage
(U-Haul Neighborhood Dealer)

682 reviews

1006 Arcadia Cir   Murray, KY 42071
(Right behind Tractor Supply Co)

(270) 759-4005

Location Hours

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(270) 759-4005

1006 Arcadia Cir
Murray, KY 42071
(Right behind Tractor Supply Co)

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Scott N. 
Rating:
5.0

Customer did not leave a comment.

Teresa S. 
Rating:
5.0

Hello, I enjoyed my experience at premier mini storage. The only thing that was not desirable was mice had access to my things and there were mice dropping all over my things when i moved out. I was really surprised at this. I think you may have a small hole somewhere that they are getting in. Thanks for all you do I will gladly recommend you to everyone

LARRY E.  |  Overall Experience 
Rating:
5.0

I'll be back when it time to put my bike away for the winter. Great place and people.

keno p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN B.  |  Overall Experience 
Rating:
5.0

The truck was clean. Truck felt unstable when making corners. It would lean one side and felt as it flip over

Cleveland S. 
Rating:
5.0

Great customer service

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

Shannon W.  |  Overall Experience 
Rating:
5.0

Free service here was very good. They made accommodations to make it easier on the client. No improvement is needed.

Glenn A. 
Rating:
5.0

Max in Murray Kentucky , I will not tell anyone to use them because I have a U-Haul reserved for Saturday and they will close Saturday before the scheduled time had a golf tournament and didn't tell me

Preston P. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Truck broke down had to return it and get another not the local guys fault truck had a lot of miles on it the transmission started to fail

patrick L. 
Rating:
5.0

No changes needed the people were excellent truck was in excellent condition and the car dolly was in excellent condition everything Was explained properly these people need a raise

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

tiffie S. 
Rating:
5.0

Very easy move

James W. 
Rating:
5.0

Customer did not leave a comment.

Tanner G. 
Rating:
5.0

I think it needs to be mentioned where the key drop off is at all locations for after hours. We dropped ours off after hours and had no idea where the key drop off was. Since renter is required to provide pictures maybe locations should also provide a picture of where drop box is.

William M. 
Rating:
5.0

Customer did not leave a comment.

Brandi P. 
Rating:
4.0

They where the only one that had what we wanted

Alan A. 
Rating:
5.0

Customer did not leave a comment.

Bradley H. 
Rating:
5.0

Premier Mini Storage was an excellent facility. Staff was always friendly and helpful. The units were clean and well-maintained. I do wish the hours of operation were extended. It isn’t always convenient for college students and/or their working parents to get there between 10 and 4. A small freight elevator would be very helpful for those who have second floor storage units. Overall, I would definitely use Premier Mini Storage again.

paula/jake d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Calista T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

Got charged for fuel I didn't use

David A. 
Rating:
5.0

Both in & out quickly. Very efficient.

daniel J. 
Rating:
5.0

Customer did not leave a comment.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

Anne D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Very well organized. The employee Evan was top notch and very helpful

William F. 
Rating:
5.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

Very nice, well mannered workers, always very helpful & diligent!

Jordan S.  |  Overall Experience 
Rating:
5.0

The young man that received our equipment was a very nice & capable guy. I'll always use Uhall when I need this kind of moving service

Wayne C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
4.0

Customer did not leave a comment.

Daniel O. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

The truck interior was clean, but externally, the truck was covered in mud. I hope that it wasn't a requirement to clean the exterior, because it was in a bad state when I picked it up.

Todd H. 
Rating:
4.0

Customer did not leave a comment.

Mallory B. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

Caroline W. 
Rating:
5.0

Probably should update the smaller trucks, I rented a 15' and it sounded like it was gonna fall apart the whole time I was driving it especially when taking corners or pulling in a driveway. Other than that it was a good experience

Taylor H. 
Rating:
5.0

Customer did not leave a comment.

ernest S. 
Rating:
3.0

Self return. No one to work with

Rocky G. 
Rating:
5.0

Everyone was exceptionally helpful and I was very grateful

Terry P. 
Rating:
4.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

angie N. 
Rating:
5.0

Customer did not leave a comment.

Ted B. 
Rating:
5.0

They were very professional and pleasant and very helpful

gary r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Stop charging for mileage!

Thomas R. 
Rating:
5.0

Good experience, easy process, friendly staff

Lyn W. 
Rating:
4.0

The location was a little difficult to find if you don't know the area.

Andrea G. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great service they came out and hooked up the trailer made sure the lights worked before I left.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Byeongsu S. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Lisa J. 
Rating:
4.0

Customer did not leave a comment.

Gale L. 
Rating:
5.0

Customer did not leave a comment.

Stanley K. 
Rating:
5.0

Everything at the top applies. You've gotta purchase a 5.00 all access key. Which means you can come and go even if the facility is closed recommended. The employees super nice. They have everything you need ex rolling flatbed rolling carts. Step ladders plus anything you might need. Thanks again everyone at Premier Storage in Murray Ky

Valorie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

TODD S. 
Rating:
5.0

Customer did not leave a comment.

cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Bryce R. 
Rating:
5.0

Personal we're helpful and friendly.

Marianne B. 
Rating:
5.0

I have never worked with a U-Haul facility that was so welcoming and easy to deal with. I have worked with them in the past and will use them again.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

They were very helpful an polite and friendly, would recommend them

Glenda S.  |  Overall Experience 
Rating:
5.0

Have a cup of coffee for them while they wait. Coffee and a smile goes a long way.

ROCKY W. 
Rating:
5.0

You guys were great appreciate the help

Jordan E. 
Rating:
3.0

The truck ride was painful, and you can't even go the speed limit because if the truck hits a bump it will dang near break your back. That, or, the brakes won't stop in time if you need to use them.

Zachary C. 
Rating:
5.0

Customer did not leave a comment.

Tom K. 
Rating:
5.0

Truck spelled like fish but other than that was very nice location truck and stafd

Jennifer T. 
Rating:
3.0

I ordered a car dolly for the back of the U-Haul. I made it 2 hours down the road and the strap that was over my tire completely came off. It was not securely put on and was not put on right by this facility

Mary B. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

Great customer service. I accidently lefty wallet in the truck they had my refund and my wallet the second i walked in the store.

EVELYN H. 
Rating:
5.0

Customer did not leave a comment.

Kasey M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

Sara G. 
Rating:
5.0

Two of the tires on this 4 tire trailer were badly out of balance and made the use of the trailer very uncomfortable. (both unbalanced tires were the tires in the rear on either side). I can't say enough positive things about the employees and the ease of renting AND using the trailer. It was attached, reviewed with me and asked if I had any questions. Very nice and sincere.

Greg P. 
Rating:
5.0

Customer did not leave a comment.

Larry L. 
Rating:
3.0

I saw a cockroach on the boxes inside the office area when I was renting the trailer. Concerning especially since they have *inside* storage units there…

Autumn H. 
Rating:
5.0

The service here is always great and friendly.

Sidney M. 
Rating:
3.0

Customer did not leave a comment.

Rickter H. 
Rating:
5.0

Customer did not leave a comment.

Greg T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Tracy W.  |  Overall Experience 
Rating:
5.0

5 stars! Worked with this establishment for many years! They’re the best!

JAMI M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA L. 
Rating:
5.0

Customer did not leave a comment.

EILEEN C. 
Rating:
5.0

Customer did not leave a comment.

bernice B. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

Customer did not leave a comment.

Kelia W. 
Rating:
5.0

Customer did not leave a comment.

Teresa D. 
Rating:
5.0

Customer did not leave a comment.

Sherri H. 
Rating:
5.0

Customer did not leave a comment.

Cooper G. 
Rating:
5.0

Great customer service and was pleasant to work with

Kevin E. 
Rating:
5.0

Truck is very worn and rusty. It ran ok and had great A/C which I was very thankful for. The ramp was very difficult to get closed and the safety catch for it was completely worn out.

Jared P. 
Rating:
5.0

Customer did not leave a comment.

JACK E. 
Rating:
5.0

Customer did not leave a comment.

Gregg N. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Friendly people and great location I love this location. I will always refer them for the family welcoming and offering help and products on hand...

veronicka R. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

I left stuff in storage over two years and it was in excellent shape when I picked it up. The staff was friendly and very helpful to me when moving in and out.

RICKY K.  |  Overall Experience 
Rating:
2.0

This location was a little dark and behind the end of a shopping center. There was not a business front or personnel associated with it that we could find. Had to have my teenage son and daughter drop off the trailer at night and was a little worried about their safety.

JULIE M. 
Rating:
5.0

I loved my time with premier mini storage! Everyone was so nice and it was always so clean! :)

Whitney H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian C. 
Rating:
5.0

We have been very pleased with Premier Mini Storage while our daughter has attended MSU. Clean, convenient with friendly staff. Covid has affected the hours which is completely understandable. It would be helpful if they had later access hours during MSU move in/out weeks though.

Jackie D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLAND E. 
Rating:
5.0

Only problem we had is exterminator is needed. To eliminate from transporting bugs. Please take in consideration immediately.

CHERYL J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAITLIN C.  |  Overall Experience 
Rating:
5.0

Great facility! Would use again.

Brady G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah K.  |  Overall Experience 
Rating:
5.0

Very nice clean and well lighted storage units. Climate controlled easy access loading and unloading.

Barbara J.  |  Overall Experience 
Rating:
5.0

Staff were friendly, helpful and professional.

Kathie P.  |  Overall Experience 
Rating:
5.0

After reviewing the storage options available, we changed our choice. Staff was very accommodating! Additionally, having flatbeds available made the move in so much quicker. Thank you !

kelly d.  |  Reservation 
Rating:
3.0

The facility served us well while we were there, but I do wish they had a key pad or better hours so I could get to my things when I need to.

James K.  |  Overall Experience 
Rating:
5.0

Very satisfied with my experience.

JEREMY W.  |  Overall Experience 
Rating:
5.0

Helpful, polite personnel and affordable.

JEREMY W.  |  Overall Experience 
Rating:
5.0

I will recommend your storage facility to EVERYONE I know!!! You are the best one in Murray!!! thanks a lot for keeping our things from harm. Take Care, Dawn and Duayne Olsen

DAWN O.  |  Overall Experience 
Rating:
4.0

Need to refurbish the Restrooms.

Tony L.  |  Overall Experience 
Rating:
5.0

Excellent establishment. Will rent there again if need be.

MARY LESLEY H.  |  Overall Experience 
Rating:
5.0

.

MELISSA S.  |  Overall Experience 
Rating:
5.0

Love everything about this facilities. You guys are great. One thing though, it would be nice if you had special hours to open the facility on the day of move in at the university.

Kathy L.  |  Overall Experience 
Rating:
5.0

Great location, friendly staff and CLEAN!

Tina D.  |  Overall Experience 
Rating:
5.0

We have used this facility for the past 3 years and have been very pleased. Never any problems and very helpful employees.

Carla I.  |  Overall Experience 
Rating:
5.0

Super convenient location with online payment access.

Angela G.  |  Overall Experience 
Rating:
5.0

I have used Premier Mini Storage for several summers to store my college daughter's belongings for the summer. They are great! Their facility is clean and the staff is very helpful and friendly.

Debbie C.  |  Overall Experience 
Rating:
4.0

I highly recommend using this storage facility. It is always very clean and well light. I feel that my stuff is very safe. The staff are very friendly and helpful at all times.

Privacy R.  |  First Impressions 
Rating:
5.0

This is the 3rd year I have used this facility. Staff are professional and polite, facility is neat and clean, well lit.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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