Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great place and excellent service.
Make the online reservation and check-in just a little bit less time consuming. Other than that, I have no other recommendations for iimprovement.
It doesn't tell you how much gas you have until you start driving so we completely filled up the gas tank instead of where it was when we received it.
The auto transport was a nightmare ... wish I'd never rented it. We could not get out of the car once it was on the trailer ... had to climb through the window. Should have warned me about that ... could have crawled out the back ... but the car was completely packed so there was no exit. The roads (even interstate) had horrible sections under construction, that caused tremendous bouncing and the straps kept coming loose and would not stay around the wheels. The chains even come off that attached the transport to the u-haul. (Thank heaven they never came off all at the same time.) As it was, the spoiler on my car was completely destroyed. I was very displeased with this experience.
Easy drop off of equip.
None, it was so easy!
No improvements needed. Everything was great
Great customer service at drop off location.
the self check is terrible, i had to call several times and it took over an hour to work.
Every thing was great. The trailer was in great shape and the attendant was very nice,helpful and professional.
Very friendly and helpful in picking the right equipment for our needs!
Very easy return. Good customer service. Very quick.
Excellent service and experience
Very nice gentleman. We have worked with him two different times and he is always very friendly and professional. The cleanliness Of the facility is Outstanding.
Drop off was easy and was met in drive up was there less than 10 minutes ??
everything went as planned and the equipment was fine
check in online to save time
Nothing. This guy was awesome.
Everything went well, keep up the good work??
Everything went very smooth. Paperwork was easy. Manager did exellent job. Super customer service!!!
welcomed us and advised placement area any time on a sunday
Great service, no issues!
Very simple and very easy. Even accommodated a different pickup time. Very friendly.
Your billing process was hard to figure out took 2 days
Nothing, it was a good experience.
None
Jim wa very nice and friendly. The facility and unit were clean. Nice to have a light available if needed. Very impressed so far. Glad we chose Price Rite.
The truck was not full of fuel, it only had an 1/8 th of a tank of fuel. All rentals should have full tanks of gas.
Turned the Car Hauler in on Sunday, a day early, no credit given, turned the truck in with 2 empty boxes in the back which the location will resell, there wasn't a dumpster to put them in and the owner who didn't even come out of the building to examine the truck charged me $20.00 clean up fee, what a criminal. all he said as he sit on his butt was did you take the coverage, yes then your all good. i know i was over charged but this scam is the worst experience I've had in a while spending over $1,200 to get taken for a ride.
The questions and paperwork are very time consuming.
I was generally well pleased with my six year experience at this facility. The only negative was how dusty things got due to a limited amount of hard surface pavement.
