Customer Reviews for Price Service Center
(U-Haul Neighborhood Dealer)

185 reviews

119 US Hwy 13 S   Dudley, NC 28333

(919) 736-4557

Location Hours

  • Mon: 8 am - 12 pm
  • Tue-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 736-4557

119 US Hwy 13 S
Dudley, NC 28333

Services at this Location:

Location Hours

  • Mon: 8 am - 12 pm
  • Tue-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

These guys are Awesome

douglas M. 
Rating:
5.0

Customer did not leave a comment.

Douglas T. 
Rating:
5.0

Customer did not leave a comment.

jeffrey F. 
Rating:
5.0

Satisfied with the service received

Kelly C. 
Rating:
5.0

Customer did not leave a comment.

Douglas T. 
Rating:
4.0

Customer did not leave a comment.

Christopher Q. 
Rating:
5.0

Customer service is very outstanding very nice people very helpful was amazing thank you from the bottom of my heart my trip went well gas tore me up I spent $760 alone in gas lol but it's a good thing I made it to Texas God bless

Tatnes J. 
Rating:
5.0

The Prices always go above and beyond to help with whatever I need. They are my first stop and hopefully my only stop. They are the best!

marion B. 
Rating:
5.0

Nothing, everything went great.

clint S. 
Rating:
5.0

Satisfied. No problems or complaints.

FLORA A. 
Rating:
4.0

It's a good place.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Randal V. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel G. 
Rating:
5.0

Customer did not leave a comment.

alan P. 
Rating:
5.0

When we arrived for our truck, we were an hour early. There was no truck there for us and they said that our location had been changed to about 10 miles away. The women helping us contacted the other location and there was no truck for us there because it hadn't been returned yet. We were given the number of a u-haul rep. that, after an hour of searching, told us there was a truck available 40 miles away in the wrong direction. When we arrived at the location, the truck was there but they were unable to complete the transaction because the uhaul web site was down. I left several voice and text messages for the uhaul rep. but did not get a response. We waited for an hour and I was about to call another location the service station recommended but received a call from the Uhaul rep. She was able to complete the transaction for us and we received the truck. I do not blame the locations, I blame the Uhaul company and I will be submitting a complaint to the BBB. After all of my issues, U-haul refunded me $50. That barely pays for the gas required to drive the truck 40 miles. The issues we endured took 4 hours out of our moving day. I was planning to return the truck that same day and head back home. Instead I had to pay $185 for a crappy room in a motel 6 and return the truck the next day.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

ROGER B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer K. 
Rating:
5.0

Customer did not leave a comment.

Skylar F. 
Rating:
5.0

Customer did not leave a comment.

brian M. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Customer did not leave a comment.

Sammy C. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
5.0

Amazing customer service at this location! Very friendly and helpful, highly recommended!

Sara L. 
Rating:
2.0

Did not have all the supplies I asked for and the ones they did have they had to locate.... truck needed it's wheels balanced or possibly an alignment

Jonathan H. 
Rating:
3.0

We spent over 2 hours stuck in a ditch only to find out you were not honoring your roadside assistance AT ALL!! WE HAD TO CALL AN OUTSIDE TOW COMPANY TO PULL US OUT AND YET WE WERE STILL CHARGED $197 because it was late a day, which would have been avoided if you would have came out to pull your truck out. I'm enraged that I paid all that money for issues like this and you U-HAUL, chose NOT to honor your own contract!!!!!! I am due a refund of some kind because this is not at all ACCEPTABLE!!

Krista G. 
Rating:
3.0

None

latonia T. 
Rating:
5.0

Customer did not leave a comment.

kelvin A. 
Rating:
5.0

As nice a place as you could ask for...Friendly

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Great location to rent from. Very helpful, knowledgeable and friendly.

ERIC H. 
Rating:
5.0

Don't change a thing very good to do business with.

Keith H. 
Rating:
5.0

Mr Benny was extremely helpful and made our moving experience alot less stressful , he had the exact equipment we needed and helped us through the whole rental process with the greatest of ease. Fine establishment and wonderful folks!

portia B. 
Rating:
5.0

Customer did not leave a comment.

Debra S. 
Rating:
5.0

Absolutely wonderful. They were so nice and extremely helpful!

Courtney T. 
Rating:
5.0

keep up the good work

rex H. 
Rating:
5.0

Excellent service. In and out in a short time. I was very well briefed about the equipment and had a pleasant experience.

stephen S. 
Rating:
5.0

Customer did not leave a comment.

jessica O. 
Rating:
5.0

Customer did not leave a comment.

nathaniel W. 
Rating:
5.0

Fix the trucks suspension system, it drove like a log wagon. I would also recommend that it have a front end alignment done as it constantly pulled to the right.

Ken W. 
Rating:
4.0

Customer did not leave a comment.

Julio M. 
Rating:
1.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

The equipment (car transporter) was clean (looked new) the instruction from Mr.Price was clear and comprehensive on how to use, attach and uncouple the trailer. I'd recommend them and plan on using them in the future. Great ambassador for U-Haul. Chuck Cooke

charles C. 
Rating:
5.0

There was a lot of, in my option, to many questions that ment nothing. How many doors, really. Stupid, but your rules.

dennis O. 
Rating:
5.0

Everything was fine.. The representative was really nice and courteous.

MARY I. 
Rating:
5.0

The guys were a joy to talk to, I will visit them again for my U haul needs.

niall O. 
Rating:
5.0

My drop off location was very helpful despite my overall experience with U-Haul

atiya C. 
Rating:
3.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

nicholas C. 
Rating:
5.0

Customer did not leave a comment.

tony H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

sonya L. 
Rating:
5.0

Nothing my was great!!!

lisa B. 
Rating:
5.0

Customer did not leave a comment.

steven H. 
Rating:
5.0

Rental man was very good and helpful

donna T. 
Rating:
5.0

Prices auto center has always been excellent

james A. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
1.0

I didn't rent from you yet you have emailed me someone else's receipt and survey.

brianna T. 
Rating:
5.0

Customer did not leave a comment.

Kayla T. 
Rating:
5.0

Customer did not leave a comment.

Patricia W. 
Rating:
1.0

Customer did not leave a comment.

Carol M. 
Rating:
5.0

Customer did not leave a comment.

Alyssa M. 
Rating:
5.0

Not a thing !

susan V. 
Rating:
5.0

Customer did not leave a comment.

SANDRA B. 
Rating:
4.0

Customer did not leave a comment.

Ryan V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

cynthia A. 
Rating:
4.0

Customer did not leave a comment.

william C. 
Rating:
5.0

Customer did not leave a comment.

Angel G. 
Rating:
5.0

Accommodating & fantastic people. Couldn't have done it without their help.

debora B. 
Rating:
3.0

I was not pleased with the truck quality. Had multiple problems and it wasn't at the location it was supposed to be. Plus I had to drive all around to Try to find a dolly and pads that I had ordered online and nobody in Goldsboro had them so my satisfaction of the service was fine but I'm not very satisfied with the quality of the truck or the issue of not having what I needed that I ordered online to have ready somebody can call me back at 386-566-9672

Betty D. 
Rating:
5.0

Customer did not leave a comment.

FRANKIE B. 
Rating:
5.0

Customer did not leave a comment.

barbara D. 
Rating:
3.0

Add more 12x6 enclosed trailers to other locations. Example in Clinton Nc

EZEKIEL L. 
Rating:
5.0

Every thing was great thanks

Paul P. 
Rating:
3.0

Customer did not leave a comment.

Benita F. 
Rating:
5.0

Customer did not leave a comment.

Marty E. 
Rating:
5.0

Customer did not leave a comment.

roberta D. 
Rating:
3.0

Customer did not leave a comment.

Dale M. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Ernie D. 
Rating:
1.0

The guy running the place was very nice, but this is an old run down service station and not very pleasing to the eye. Not a lot of room in the parking lot, the 20' truck I returned and my pickup pretty much filled up the lot. I wouldn't want my wife going by herself.

GURVIS M. 
Rating:
5.0

Customer did not leave a comment.

Linda V. 
Rating:
5.0

Customer did not leave a comment.

kelli H. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey C. 
Rating:
4.0

Customer did not leave a comment.

DEANTA T. 
Rating:
5.0

They were quick to help professional and ensured I knew everything about towing and hooking up the trailer.

nathan S. 
Rating:
3.0

Customer did not leave a comment.

Ben V. 
Rating:
4.0

Customer did not leave a comment.

DENISE P. 
Rating:
5.0

same price a day longer

ELIZABETH L. 
Rating:
5.0

Very Good

EDWARD T. 
Rating:
5.0

From my previous experiences using UHAUL, this location has had the best maintained UHAUL truck I have ever used! Good job guys, made our move very easy

lakita B. 
Rating:
4.0

Customer did not leave a comment.

SHANNON T. 
Rating:
5.0

This is the best uhaul location in North Carolina! They should get some kind of incentive for going above and beyond

PHILLIP S. 
Rating:
5.0

No improvements they have excellent customer service.

sherry D. 
Rating:
5.0

Supply hand trucks to move furniture , and blankets at the location or as a part of the rental of the trucks oem.

robert P. 
Rating:
5.0

Customer did not leave a comment.

thomas K. 
Rating:
4.0

Allow the trucks to go over 80mph. That's about it, ither than that. Thank you

APRIL W. 
Rating:
5.0

Mr. Price was very helpful and friendly

CHARLES B. 
No reviews have been submitted for this location.

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