These guys are Awesome
douglas M.
Customer Reviews for Price Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Satisfied with the service received
Kelly C.Customer service is very outstanding very nice people very helpful was amazing thank you from the bottom of my heart my trip went well gas tore me up I spent $760 alone in gas lol but it's a good thing I made it to Texas God bless
Tatnes J.The Prices always go above and beyond to help with whatever I need. They are my first stop and hopefully my only stop. They are the best!
marion B.Nothing, everything went great.
clint S.Satisfied. No problems or complaints.
FLORA A.It's a good place.
Jose S.When we arrived for our truck, we were an hour early. There was no truck there for us and they said that our location had been changed to about 10 miles away. The women helping us contacted the other location and there was no truck for us there because it hadn't been returned yet. We were given the number of a u-haul rep. that, after an hour of searching, told us there was a truck available 40 miles away in the wrong direction. When we arrived at the location, the truck was there but they were unable to complete the transaction because the uhaul web site was down. I left several voice and text messages for the uhaul rep. but did not get a response. We waited for an hour and I was about to call another location the service station recommended but received a call from the Uhaul rep. She was able to complete the transaction for us and we received the truck. I do not blame the locations, I blame the Uhaul company and I will be submitting a complaint to the BBB. After all of my issues, U-haul refunded me $50. That barely pays for the gas required to drive the truck 40 miles. The issues we endured took 4 hours out of our moving day. I was planning to return the truck that same day and head back home. Instead I had to pay $185 for a crappy room in a motel 6 and return the truck the next day.
Patrick D.Amazing customer service at this location! Very friendly and helpful, highly recommended!
Sara L.Did not have all the supplies I asked for and the ones they did have they had to locate.... truck needed it's wheels balanced or possibly an alignment
Jonathan H.We spent over 2 hours stuck in a ditch only to find out you were not honoring your roadside assistance AT ALL!! WE HAD TO CALL AN OUTSIDE TOW COMPANY TO PULL US OUT AND YET WE WERE STILL CHARGED $197 because it was late a day, which would have been avoided if you would have came out to pull your truck out. I'm enraged that I paid all that money for issues like this and you U-HAUL, chose NOT to honor your own contract!!!!!! I am due a refund of some kind because this is not at all ACCEPTABLE!!
Krista G.None
latonia T.As nice a place as you could ask for...Friendly
Richard K.Great location to rent from. Very helpful, knowledgeable and friendly.
ERIC H.Don't change a thing very good to do business with.
Keith H.Mr Benny was extremely helpful and made our moving experience alot less stressful , he had the exact equipment we needed and helped us through the whole rental process with the greatest of ease. Fine establishment and wonderful folks!
portia B.Absolutely wonderful. They were so nice and extremely helpful!
Courtney T.keep up the good work
rex H.Excellent service. In and out in a short time. I was very well briefed about the equipment and had a pleasant experience.
stephen S.Fix the trucks suspension system, it drove like a log wagon. I would also recommend that it have a front end alignment done as it constantly pulled to the right.
Ken W.The equipment (car transporter) was clean (looked new) the instruction from Mr.Price was clear and comprehensive on how to use, attach and uncouple the trailer. I'd recommend them and plan on using them in the future. Great ambassador for U-Haul. Chuck Cooke
charles C.There was a lot of, in my option, to many questions that ment nothing. How many doors, really. Stupid, but your rules.
dennis O.Everything was fine.. The representative was really nice and courteous.
MARY I.The guys were a joy to talk to, I will visit them again for my U haul needs.
niall O.My drop off location was very helpful despite my overall experience with U-Haul
atiya C.Nothing my was great!!!
lisa B.Rental man was very good and helpful
donna T.Prices auto center has always been excellent
james A.I didn't rent from you yet you have emailed me someone else's receipt and survey.
brianna T.Not a thing !
susan V.Accommodating & fantastic people. Couldn't have done it without their help.
debora B.I was not pleased with the truck quality. Had multiple problems and it wasn't at the location it was supposed to be. Plus I had to drive all around to Try to find a dolly and pads that I had ordered online and nobody in Goldsboro had them so my satisfaction of the service was fine but I'm not very satisfied with the quality of the truck or the issue of not having what I needed that I ordered online to have ready somebody can call me back at 386-566-9672
Betty D.Add more 12x6 enclosed trailers to other locations. Example in Clinton Nc
EZEKIEL L.Every thing was great thanks
Paul P.The guy running the place was very nice, but this is an old run down service station and not very pleasing to the eye. Not a lot of room in the parking lot, the 20' truck I returned and my pickup pretty much filled up the lot. I wouldn't want my wife going by herself.
GURVIS M.They were quick to help professional and ensured I knew everything about towing and hooking up the trailer.
nathan S.same price a day longer
ELIZABETH L.Very Good
EDWARD T.From my previous experiences using UHAUL, this location has had the best maintained UHAUL truck I have ever used! Good job guys, made our move very easy
lakita B.This is the best uhaul location in North Carolina! They should get some kind of incentive for going above and beyond
PHILLIP S.No improvements they have excellent customer service.
sherry D.Supply hand trucks to move furniture , and blankets at the location or as a part of the rental of the trucks oem.
robert P.Allow the trucks to go over 80mph. That's about it, ither than that. Thank you
APRIL W.Mr. Price was very helpful and friendly
CHARLES B.