Customer Reviews for Pro RV & Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pro RV & Boat Storage

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DAPHNE S.
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Jan D.
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LEE G.
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Great service

Molly B.
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Customer did not leave a comment.

shelli C.
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"Tom" went above and beyond! Would definitely recommend to any needing a UHaul --- and will personally use again any time the need arises!

Bob C.
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Karl G.
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Kevin C.
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Terrence C.
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Damn nice guy and easy to rent from

DONALD C.
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Carl W.
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James J.
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Rick D.
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John E.
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Great guys, very helpful, knowledgeable, and polite.

DONALD C.
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Robert S.
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Raul P.
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Ken was incredibly helpful! He saved us so much time and work by talking us through our options and helping us arrive at the best trailer for our move! Would HIGHLY recommend this location. They are sincere, honest & friendly; just what you need at the time of a stressful move. Thanks Ken!

Rodger G.
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Nothing...everything very good!

Henry L.
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Thanks, Henry

MICHAEL S.
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Chris D.
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Brad R.
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Excellent customer service. Would recommend in a heartbeat.

Deborah C.
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Only problem I had to drive 40 miles from Frisco to pick it up Then go back to Frisco

Al G.
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Wind feel like it's kind of ridiculous that I hadn't to buy a 7 pin adapter for the lights

William U.
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Great customer service & availability.

Rick V.
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Kevin L.
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Christopher D.
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David N.
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Great people both places. Really helpful

Tammy C.
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Both locations had very kind, knowledgeable and helpful folks. 😊

Joel S.
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Michael M.
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Very easy to find. They were helpful over the phone to allow us to drop off the trailer after hours.

Robert A.
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Have used this location several times in the past several years. Excellent Service!!

Charles D.
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Customer did not leave a comment.

Mark C.
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RICHARD W.
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Would have preferred earlier hours of availability... 11:00 put me behind getting things done! Location great and drop off easy!

Devin W.
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juanita M.
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The truck was acting as if it was having a hard changing gears, had me a nervous wreck. And the mileage killed my budget on a 19.99 rental, my total ended up being near $275, nearly $300, I was floored. :-(

Stephen W.
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The computer program was an issue even though I had checked in on line before showing up, after making some calls the attendant was able to get my rental to process. This could have been due to the fact that my return location, even though confirmed, was full for my type of trailer and couldn't accept mine, a situation I was informed of when I showed up, and was then sent to another location to return the trailer. Despite the confusion, all the people I dealt with were quite nice, very helpful, and apologetic. No issues with the equipment.

David B.
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The owners and operators of this location are extremely helpful. I would say that this particular trailer design is absolutely awful, and potentially dangerous to the standard Harley Davidson chassis. Highly recommend Harley owners look for other options in the available trailer inventory, but the smaller of the motorcycle trailers is very, very difficult to get a Harley on and off without scraping the chassis. Not a good trailer for street cruisers, imho.

Alice L.
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Very friendly and helpful.

Timothy R.
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Craig K.
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Joe W.
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Steven C.
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kevin D.
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Tony and the staff are excellent.

Matthew R.
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Krista B.
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Claudia Margarit C.
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Rhonda M.
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cathie F.
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alice B.
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Julia R.
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This facility was very nice! Lots of supplies and equipment to choose from. The staff was very helpful and courteous. I would definitely recommend this location to anyone needing uhaul services.

kirk S.
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MICHAEL F.
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Very easy and nice people to do business with. Highly recommended location.

Edward T.
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Excellent experience

Alison G.
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The owner was so kind. He stayed after hours and helped us out. They were actually closed, he just happen to be there and he helped us get a truck. Amazing customer service!!

Mallorie D.
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Very kind and easy to talk to, asked how the trip was and that he was glad we made it safe.

CRAIG G.
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Jeff J.
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Zuldeliris G.
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David A.
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I wasn't told that I would need to be physically present to do the mobile check in. I receive a text an hour after leaving the site that said I had to be physically present. This made me have to drive back in order to check the equipment in or be charged $20 "convenience fee." I wish they would have told me to save me an additional trip after hours.

Lucas M.
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Keep up the great work! Friendly and fast service each time I've been here. Much appreciated!

Jose B.
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Jeffery W.
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Nothing. This location rented me what I wanted, compared to trying up sell me on things I didn't want.

Raul P.
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Carline J.
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Don't rent trailers that have non working lights or holes in the roof.

chris C.
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elizabeth H.
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The people at the location were very good, but some of the uhaul people on the 24h/day 1800 number were very mean and misinformed us. Insisted we had to pay extra charges, even though, they themselves had told us there would be no charges if we returned the trucks past the return time because both of the locations were closed anyway. It was very stressful!!! The people at the uhaul locations were so much graceful and kind that the people who answer the 1800 number. Finally after over an hour on the phone, the forth person took pity on us and helped us by telling us how to return the trucks without checking them in because the internet was not working.

Robert P.
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Ronald M.
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Randy P.
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Other than get my name wrong it was fine. Not sure how you do that especially since you took it off my license

Michael S.
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Mileage charge was .99 a mile and others charge .67 a mile.

Chase B.
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Great location and business - super easy to check in, and very easy to pull in and out of.

Sharon W.
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Customer did not leave a comment.

James M.
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Tony and Teri were both excellent to work with. Would recommend to anybody needing their services. Very professional and friendly people. A real pleasure to work with.

Raul H.
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James Y.
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Awesome, best service ever!

luis S.
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Nothing .. excellent experience

Ladawn B.
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I have used this place several times for moving or even when I bought furniture and just needed to pick it up. This place makes everything convenient and is very welcoming I feel like I have know the people there a life time. Great place!!!!!

Jenora L.
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ERIK S.
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Kari K.
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Thank you for such great customer service!!

JEREMY R.
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Friendly and quick. I'll be back and send folks.

Michael M.
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Customer did not leave a comment.

Stephanie C.
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All the people working here are great. Tony is who helped us and he consistantly went above and beyond. Professional and easy going, no hassle.... They made my move just a little less stressful. I would drive out of my way to use this place again.

Matthew M.
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Tom M.
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Justin T.
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Pro RV & Boat storage was great he was very friendly and very helpful. However the original location in McKinney where i had my reservation at was not. I made my reservation on Wednesday and checked in online and everything but on arrival (Friday) i was informed that they do not have the trailer that i reserved and that i would have to drive to another location 30 minutes away to get it.

Gregory G.
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This location is awesome. Tony is a stand up guy and will take care of all of your needs!

JUSTIN L.
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The guy at this location was very nice and helpful.

Jeffrey E.
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Customer did not leave a comment.

Kevin B.
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craig S.
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Mark F.
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Hollister Kent F.
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Nothing friendly and informative!

rod C.
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Customer did not leave a comment.

KAREN H.
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Very friendly and helpful. The whole location was very clean! Had to change my plans many times but the owners were very patient with me. If someone needs a u-haul for a day or even longer, I would recommend this location to them. Nice people!! Thanks guys-

Joseph A.
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james M.
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No reviews have been submitted for this location.

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