Customer Reviews for Pro Storage
(U-Haul Neighborhood Dealer)

72 reviews

631 W Gordon Ave   Layton, UT 84041

(801) 663-7668

Hours

  • Mon–Fri
    9:30 am–6 pm
  • Sat–Sun
    8:30 am–5 pm

Services at this Location:

Contact Us

(801) 663-7668

631 W Gordon Ave
Layton, UT 84041

Services at this Location:

Hours

  • Mon–Fri
    9:30 am–6 pm
  • Sat–Sun
    8:30 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cole C. 
Rating:
5.0

No complaints, great service!

lesli B. 
Rating:
1.0

Customer did not leave a comment.

Keith F. 
Rating:
3.0

We had paid for and requested a utility dolly and it wasn't with our U-Haul when we picked up for the 24/7 pickup. It really made moving more of a hassle then it needed to be.

Tiffany C. 
Rating:
5.0

Customer did not leave a comment.

mysta A. 
Rating:
5.0

Customer did not leave a comment.

Sondra S. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

Customer did not leave a comment.

Kim W. 
Rating:
5.0

The people behind the counter were friendly and helpful. The service was fast, and my trailer was hooked up for me. I was in and out in 10 minutes

Brian P. 
Rating:
5.0

Customer did not leave a comment.

LouJean B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Chrispher R. 
Rating:
4.0

Let us know the vans have manual side mirrors.

Carmelita C. 
Rating:
5.0

Customer did not leave a comment.

DAKOTA L. 
Rating:
5.0

Customer did not leave a comment.

Troy P. 
Rating:
3.0

Customer did not leave a comment.

Emilee E. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

The man that helped us, was amazing and very nice. Would rent from here again. 10/10 on customer service

Heather R. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

I loved everything! from the service to the equipment. Jen was so nice and helpful. I would recommend everyone to come to this location. I felt so welcome and every question I had was answered. Jen went above and beyond to help me. Moving is a pain! but with this kind of customer service and help made such a big difference and I will forever be thankful.

Jessica L. 
Rating:
5.0

Customer did not leave a comment.

Aris C. 
Rating:
5.0

Customer did not leave a comment.

Larry R. 
Rating:
4.0

Customer did not leave a comment.

steven G. 
Rating:
5.0

Very friendly.

Lee E. 
Rating:
5.0

Customer did not leave a comment.

Amber J. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Very helpful with backing up. That made it easy

KATHY H. 
Rating:
5.0

The lady who helped was super sweet and nice, she even extended my time a little bit so I had the perfect amount of time to move which I was so grateful for. Will be my place to go to if I ever need a uhal again. Thanks for being open on Sunday!

Michelle G. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Office manager very helpful

Jack B. 
Rating:
5.0

Everything is was great!

Angela T. 
Rating:
5.0

Great experience. Would definitely recommend. Very smooth process. Thank you!

Keith C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Final price before customer leaves after returning equipment

Josie P. 
Rating:
5.0

Fast and curious service. Convenient location.

Roy B. 
Rating:
5.0

Customer did not leave a comment.

Christine H. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
4.0

This is the second time I've rented from this location in two months and I've been very pleased up until my return for a 4-hour van rental on Sunday. When I picked up the van, I was firmly told that it needed to be back by 2 as another rental was starting at my drop-off time. I agreed that it would be back for the next rental, even though I don't think a booking should be at the same time for two rentals. At least 15 mins should be available between rentals, that's unacceptable and goes against your cleaning policies in my opinion. But, that's not what upset me. When I came back to drop the van off around 1 (so they had plenty of time), the person on-duty literally peeled out leaving as I pulled in with the van. When I went to the door there was a paper note on the door saying that they'd return at 2pm.

Jordan I. 
Rating:
5.0

Customer did not leave a comment.

kenny S. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

All went very well! They were anticipating our rental when we arrived.

Wayne R. 
Rating:
5.0

N/A

Ronel D. 
Rating:
5.0

Customer did not leave a comment.

Catricia T. 
Rating:
5.0

Customer did not leave a comment.

Toni J. 
Rating:
5.0

We had a third person pick up the trailer a couple days early so our daughter could pack it before we got there. The check out experience for this person was very smooth and uncomplicated. Made things very easy for us. Thank you!!

Deb R. 
Rating:
5.0

Customer did not leave a comment.

Josh W. 
Rating:
5.0

Customer did not leave a comment.

Racheal M. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

kenny S. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Great service. Thank you!!

curtis R. 
Rating:
4.0

The agent was professional and pleasant…

Ingrid G. 
Rating:
5.0

Everything was great. The online check in thing was rad.

John C. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Slavic V. 
Rating:
5.0

Keep doing what your doing!

Holdon B. 
Rating:
5.0

Customer did not leave a comment.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

Thanks

Stephane C. 
Rating:
5.0

Great experience, fast and friendly! Would definitely use again!

Toni J. 
Rating:
5.0

Customer did not leave a comment.

Christina P. 
Rating:
5.0

Customer did not leave a comment.

Shanda L. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Karleen K. 
Rating:
5.0

Customer did not leave a comment.

Jennifer A. 
Rating:
1.0

Your app sucks and needs to be upgraded

Noah M. 
Rating:
5.0

Customer did not leave a comment.

Amber M. 
Rating:
5.0

Customer did not leave a comment.

TORI K. 
Rating:
5.0

Customer did not leave a comment.

robyn E. 
Rating:
3.0

U-Haul didn't allow me to complete check-in, I had to use the web mobile version, slightly frustrating

Timothy B. 
Rating:
5.0

Using only one main system instead of 4 so there aren't so many issues with the online no contact option installing gps so that Incase of these errors you can see the vehicle is ok

Hatti S. 
No reviews have been submitted for this location.

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