Only thing I can think of is giving a heads up somewhere in the booking process that the mobile pickup can take 10-30 minutes! I understand every step is needed, so not suggesting a change there. Just a heads up to create a cushion of time for that process.Beni G.
Customer Reviews for Pro Storage
(U-Haul Neighborhood Dealer)
Midvale, UT 84047
Services at this Location:
- Monday - Friday:
9:30 am - 1 pm / 2 pm - 6 pm
9:30 am - 1 pm / 2 pm - 5 pm
11 am - 3 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Richard Dean M.
The equipment was dirty, dirty windshield bugs all over the front Like it hadn't been washed and then when I got my bill there were all kinds of hidden charges a safe move fee, a safe trip fee, an environmental fee so the bill just kept going up and up and up I am very unhappy. Why would I get charged all these fees when I did have a safe trip and a safe move kind of screwy if you ask me and they have your credit card so you get charged for it anyway even though you weren't told about it.DAVID H.
I could not get the App to work. I checked in at the office and the young man at the desk took the time to make sure I was all set for the day. He did a great job.Carrie M.
It was very nice experience and the lady that helped was was very kind.BRETT P.
No changes. All went perfectly.ROBERT H.
Customer did not leave a comment.Rhionna F.
Customer did not leave a comment.Trevor T.
This location is great because the service and maintenance is great. Overall the experience was absolutely EXCELLENT with Gina, she is one in a million. Thanks Gina you're awesome!Josephina S.
Customer did not leave a comment.RAVIkiran K.
Worked out great!MARLON H.
Customer did not leave a comment.Kelly O.
What you can do is not rush the customer I said that I needed the truck for 6 hours I go to pick the truck up and was told I have to have it back by 3 that only gave me 3 hours bad customer service and I used to work for UhaulJames L.
The employee at uhaul was great. No issues there. I just got a van that was not all the full of gas when I got it, so it took me 20 bucks to fill it for only going 9 miles! RIP off.LAURA Z.
Extremely nice and accommodating staff. Will use this location again. Thank you!MICHAEL W.
Customer did not leave a comment.Shannon B.
Customer did not leave a comment.Sandy R.
Super easy to get the truck! I did everything online so it took less than ten minutes.Aishah S.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Raymond A.