No suggestions at this time.
Andrew M.
Customer Reviews for Pyramid Lake RV Resort
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This trailer return location has no available personnel to assist or meet a customer when returning a U-Haul rental. The other time I was here a lady on the property (who I assume was in charge) gave me a hard time! To the point of ignoring me, and there was no one there to assist with the detachment of the trailer. Please investigate poor service.
Leon C.Don't make reservations you can't keep. I got canceled on twice before I was able to get a uHaul at this location.
Joseph J.The only concern I have is I thought it was $58 plus a little more, and it ended up being 5x the price and I'm not certain why.
Amber R.This location is way out along the 5 freeway. We were directed by the Santa Clarita location to pick up a truck there. The person that helped us was Jong. If it weren't for this man we would have lost it being sent way out there to pick up a truck. He is the most helpful, professional person we have ever encountered.
ROBERT W.I pick up rental truck almost 60miles away from my area without any discount. I really don't want to rental truck with uhaul anymore.
Young K.Pyramid Lake RV was great. Uhaul on the other hand completely screwed my moving plans.
ARMINE P.place feels like it's in the middle of nowhere.
Patrick T.The location was an One hour and 25 minutes away. My original pick up location was 20 minutes from my house and when I was heading over to go pick it up they told me they have nothing in the nearest one was an hour and 20 minutes away. It's usually inconvenienced me and it's upsetting that you're website does not match with what your inventory is on site. I wasted more gas just picking up a trailer then getting to my destination.
NICOLE B.No suggestions, very well run business.
Curtis W.John was courteous, helpful, and the equipment we rented was ready, clean, and functioned well.
Barbara D.The directions off of google maps sent me the wrong way so I had to call to get the right directions. Don't take Quail Lake you need to get off at Smokey Bear Road.
Amy J.I had to drive about 20 miles out of my way to get to this location because the UHaul dealer in my town of Lebec does not accept trailers. That's very inconvenient. Worse, the guy in Lebec told me I had to go to Bakersfield to drop off the trailer (an hours drive one way) but I double checked and found out that the dealer in Gorman accepted trailers (a twenty minute drive). The gut in Lebec was decidedly unhelpful. The guy in Gorman was very helpful by comparison.
Timothy B.