Customer Reviews for Quality Collision
(U-Haul Neighborhood Dealer)

10 reviews

1353 N Illinois Rte 3   Waterloo, IL 62298

(618) 939-2602

Location Hours

  • Mon-Thur: 10 am - 4 pm
  • Fri: 10 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(618) 939-2602

1353 N Illinois Rte 3
Waterloo, IL 62298

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 4 pm
  • Fri: 10 am - 4:30 pm
  • Sat-Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The thing you guys can do to improve is that people can be honest about what's going on and not rip people off and overcharge on the card I don't think now since this incident happened that you should have to put a card in if I pay you cash it's set in stone that way you guys don't rip off anybody else that brings in their truck at the right time but they can't help it because the people don't get there till 8:00 so maybe you need to get together with all the people that you have U-Haul contracts with and help them get their f****** s*** straight because they do not most of everybody at the U-Haul that I've done business with are very unprofessional me picking up the U-Haul was very unprofessional because he was telling me he didn't get the damn email until that morning so he was actually complaining about you guys f****** suck pretty much what he said but he has a contract with you so I don't have anything good to say get your s*** together give me back my f****** money because you will never have to worry about me ever ever using you guys again there are other companies out there that I would rather go to than you

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
5.0

No complaints.

PAUL H. 
Rating:
3.0

Overcharged for the rental by 100% oneway rental is $61, I was charged $133

BRYAN K. 
Rating:
3.0

Customer did not leave a comment.

GERARD G. 
Rating:
5.0

Customer did not leave a comment.

brad W. 
Rating:
4.0

Customer did not leave a comment.

BRYAN K. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
3.0

Representative may have been fairly new and possibly unsure of the process. No issues though and can't really complain.

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

Edward P. 
No reviews have been submitted for this location.

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