Beyond disappointed in the customer service from when I picked up the truck to drop off. The truck was dirty and in terrible shape it needs to be maintained better. Never using uhaul again, do better
DAVID B
Customer Reviews for RJB Service Station Inc 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was scheduled to pick up in Mamaroneck, that was bumped to Harrison, then Thornwood—a half hour away. Thornwood had one old truck and no moving supplies so I had to go back to mamaroneck to get pads and a hand truck.
THOMAS D