Customer Reviews for Ram & Sons Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ram & Sons Auto Inc

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Joshua S. on

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Sales representative was great. The online reservation portion allowed us to complete the pickup in 10 minutes.

Vanessa M. on

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My experience was terrific. Very nice customer courtesy. I would definitely recommend. Thank you

Elaine C. on

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David W. on

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Eve C. on

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I am really not sure what happened, but at one point I know the associate helping the lady in front of us said he gave her truck to someone earlier and had to redo something to change her truck, which added an extra 10 minutes. In total we waited almost a half hour to check in, where it took us less than 2 minutes to pick up our rental. The office area is extremely small and not really adept for waiting for more than a few minutes. We rented from this location a few months ago for our move and did the self service pick up through the app and had no issues and was done in about 10 minutes.

Walter B. on

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William G. on

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Nothing. They were quick and tech savvy. Got me in and out for both pickup and drop off fast. Best uhaul experience I ever had.

Dana M. on

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Sheila M. on

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Everything was great! Kind customer service, very easy, very quick, very clear.

William J. on

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time and location

Thomas M. on

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Joseph B. on

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Fast and friendly customer service upon turn in of the equipment. Convenient location with nearby gas stations.

Ajit T. on

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This may probably the best place in town. Its crew go above and beyond in service to be sure that things are done right and safety is paramount. I have rented here several times and never a bad experience. Complete with a drink whatever for you to start your trip. ??????????

Srijana N. on

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Everything was awesome. First experience which was best. I get what I was expecting from uhaul, it was a wonderful ride.

Zachary B. on

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Everything was fast and easy.

Stacey S. on

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Melita H. on

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The representative was professional and courteous.

tiona W. on

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Cody D. on

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Don't have any bugs in there. When we opened it up from the last customer there was 2 roaches and a stink bug. So we had to spray it down before we loaded out stuff. Other than that it was fine.

Jamie M. on

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adam R. on

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this was not the location we requested and at the very last minute was the only option to get the truck we reserved months in advance of our move. we also reserved additional equipment which was not provided in the truck but still remained on our reservation and was paid for. no one seems to take our multiple requests to remove these charges from our bill seriously. We are still waiting for a refund for the double charges of equipment and for the hassle to drive 30 miles out of the way to get this truck.

Edward K. on

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Anthony M. on

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ANDORA L. on

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Anne S. on

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charmaine T. on

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The service was great.

Mathew R. on

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Great service and rental experience.

Mark D. on

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LaToya W. on

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Alison C. on

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Kaitlin B. on

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Parking lot is jam packed, but staff is super friendly and helpful ??

Mary Ann V. on

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WILL M. on

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Crowded lot, tight parking spots for equipment.

Lucas S. on

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U Haul switched the location on me the morning of and it threw off the entire plan for my moving day. The customer service was horrible and everyone I talked to on the phone could not have cared less. If I can't get a 20 ft truck at the location i selected, don't let it be an option for me. I don't know how you run your business but it doesn't speak well of you as an organization.