Customer Reviews for RAM Winston Salem LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of RAM Winston Salem LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

abrianna H. on

Rating:

Customer did not leave a comment.

Debra B. on

Rating:

Customer did not leave a comment.

Darlynn M. on

Rating:

The person on duty did the best she could but was untrained and working alone. She worked very hard to get us in the truck but it took over an hour because of her lack of training and working alone that day. I blame the management for this not the attendant.

clifford S. on

Rating:

I am a former Uhaul dealer. One month in my dealership history I was in the top 100 dealers system wide. My opinion is informed. The rental agent in Winston Salem was excellent. The truck was clean, the cab swept out, seats and dash wiped down, all the glass and mirrors clean. The young woman agent was cheerful and acomadateing. Did the walk around, made sure I was comfortable and sent me off with a cheerful "Be safe"! First class all around.

Scott C. on

Rating:

Nobody was present during the posted operating hours. The sign said you could leave the keys in a drop box but no drop box was present. Not very professional

Curtis J. on

Rating:

Customer did not leave a comment.

Eric E. on

Rating:

Provide the proper access and training to the associates that would enable them to correct billing errors should they come up. The agent advised me that the only thing she could do was check the vehicle in and the billing system would do the rest. The system charged me for 3 extra days and another safe move coverage but I had already paid everything up front. When I turned the vehicle in, I was well within the mileage and the days and the truck was over the gas amount, clean and no damage. I was advised to contact the national call center and although they reversed the charges, I felt that this is something that should be handled on a local level.