Customer did not leave a comment.
sinclair W.
Customer Reviews for R&J Auto Wrecker LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was very dirty. Very unprofessional. I was speaking with the sales person over the phone as someone else was there to give me the keys.
Angel V.The owner of the business was not physically present at the location. She had her representative handle the transaction over the phone with her. It did go smoothly and the lady that was in the office was very kind.
Michelle H.Be more accurate when sending a customer to a location. Make sure the location has everything the customer needs.
Lloyd R.The staff was great, and she got me in and out.
Yaleshia B.I chose the pickup/dropoff times to coincide with open business hours in order to use personal service. When returning well within business hours the office was locked and no notice posted of possible return. However, returning with the app worked fine.
Ron P.Fix tire pressure sensor on truck
Charlene B.Crystal and staff were very friendly and professional.. I would differently be doing business and spreading the word!!
NORRIS D.I didn't get the lady name but she was very sweet.
DOMINIQUE W.When I picked up my truck there was nobody there to pick it up . The store was suppose to be open at 9am and nobody showed up until 10:15am . My reservation was moved around twice . This was the most horrific experience I ever encountered. I should have received p
LaDarryl J.Overall it was a good experience but I didn't have the furniture or utility dolly that I paid for
Robert B.Everything was great
Michael K.Service was awful the attendant was very rude I could not get anyone on the phone for a long time the location I went to was closed awful everything about it was awful the representative at the store was very rude over the phone when she did pick up because the store was closed when I get there change everything about it get rid of the attended representative whatever
Victoria T.Everything was good
gabirel L.No one was there it was on a Sunday l did my own return and was NOT credit for the extra rental due to being stuck In mud and roadside assistance didn't come to assist me until 16 hours later.. l had safemood insurance in the event of an emergency l was treated poorly… WAS CHARGE due to issues that wasn't my own😡
DONIE N.This location does not have a drop box for keys, therefore you cannot drop off after hours.
Michael C.Continue the good customer service that I received.
MABLE M.This location was a breath of fresh air after originally being sent to Terry's Used Cars in Montgomery, AL. Terry's was a terrible location and I wouldn't recommend it to my worst enemy. After contacting uhaul, I was sent to R & J as an alternative. It was a little out of the way from where I was originally supposed to pick up, but worth the short drive.
Aubrey W.